Gästanvändare
21 december 2024
My stay at this hotel was nothing short of a disaster. We stayed at Milan Royal Suites - Brera. The rooms are very simply furnished, lacking even basic conveniences such as a hook to hang coats by the entrance. The apartment is poorly insulated, and the heater is woefully inadequate, leaving the space uncomfortably cold. Being next to the street, the windows manage to block some noise, but they do nothing to stop the constant vibrations from passing trams. It says alot when they offer ear plugs to you. The heated water takes an unreasonably long time to warm up, and the conveniences provided, such as a single set of bath towels, are incredibly basic. The furniture and overall apartment are very dated, and the so-called safe is laughably small, barely big enough to store a wallet or passports. To make matters worse, the WiFi did not work, despite repeated requests to management to get it fixed, forcing me to rely on my own data hotspot. While its proximity to attractions like the Duomo is the only positive, it does little to outweigh the countless negatives. This stay was certainly not value for money, and there is nothing “royal” about this suite. It was such a disappointing experience for my family of four that we decided to cut our stay short and move elsewhere. I would strongly discourage anyone from staying here unless you have no expectations of comfort or quality.
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