Holiday Inn Express & Suites Millington-Memphis Area

I truly enjoyed our stay there, we are from Chicago so we are definitely not used to that Southern Hospitality. Sherri was outstanding, she was welcoming and she was very friendly. We stay at Holidays Inns at least 3 times a year and there's always an issue but we had a great experience here and will definitely recommend!

Sonya Williams Is very rude&unprofessional &needs to work on her customer services I called several times about a charge for her to Constantly keep hangin up on me…I will never book at this hotel ever again cause of her yall losted a loyal customer

Sonya Williams Is very rude and unprofessional and needs to work on her customer service I called several times this morning and got hung up on..about a charge I was trying to get information about. I was trying to get information about about a charge trying to get information

Paid for a suite and it was a long room with a big blank wall. It looked like there used to be furniture there but it was gone.It was so rundown and dirty. The lobby was dirty and there was baby behind the counter in a crib. Rooms need to be updated. The rooms on the site look nothing like the room that we got. It was rundown and worn out. Definitely not worth the money we paid.

About 6 hotels are in the Millington area. The Holiday Inn Express Millington is one of these. As of January, 2024 there are 2,297 Holiday Inn Express locations in the United States. This particular is located about 18 miles north of Memphis, with convenient access to numerous attractions including Graceland, the Memphis Zoo, Beale Street, and the Memphis Motorsports Park. This 4-story hotel is right off the north side of Hwy 51. It has a covered portico at the entrance for a passenger drop-off. There seems to be plenty of parking for the visitors. Check-in was on the left side as you entered. The staff was very friendly and pleasant. The room was a standard hotel room with two beds, a TV, drawers, a small refrigerator, a desk, and a closet. There were plenty of places to charge electronics. The windows had regular and black-out blinds. I had a problem with my TV when I checked in. Calling the front desk yielded no success except a suggestion to fix it myself as they could not send someone and they could not change rooms. I fixed it myself. The card for the TV receiver was backward. I was disappointed that I did not get more support for the identified problem. The hotel seems a little dated from the condition of the TV, wallpaper, and condition of the building. Overall, it is a nice hotel and convenient for the area.

The young lady that checked us in was very pleasant. The Hotel and Room were clean. The room light switches were in weird locations. The biggest issue was the room noise. The AC unit was very loud when it would turn on. We could hear conversations in adjacent rooms. The young lady in the adjoining room seemed to really enjoy herself twice during the night.

We were wowed by the standard of the facility! The room was very nice with high quality with Dove products. Great variety of foods for breakfast. Be sure to have a warm cinnamon roll! The bed and pillows were very comfortable and it was easy to get in and out of.

No teens or pre-teens or babies, but my 84yr old mil was along(nuf said). Or stay was great! Manager and staff were friendly, first, and professional. Housekeeping was immaculate and if we needed more of anything? They had it for us. Rhonda was amazing and Sonya was too. Both were friendly, personable and assisted us and my mother-in-law. You won’t run short of places to eat at that are close by. Walking distance for a Handicapped Old Man at that! Thank you Rhonda and Sonya for such a great stay! My wife and I are Disabled Veterans. We recommend this spot for any of our family, Active Duty, Retired,… Walter Lee

The hotel was in a great location, right off the main road and close to a variety of restaurant choices. The hotel staff was friendly and helpful. The hotel is a little dated. The beds were clean and the pillows were fluffy and inviting to sleep one. We stayed on the top floor and even though there was a baseball team staying in the hotel, it was quiet enough and the breakfast crew kept up with the demand of all those young men and the rest of us staying at the hotel. The only issues we had was the refrigerator made a loud noise. We were able to turn it off so we could sleep. The shower spray was a little crazy but the water was hot and there was good pressue. All and all, I would stay again.