Quality Inn & Suites Minden

The property had cockroaches, the linens were not as white clean as you would expect, the lighting in the room was dim, the surrounding property is falling apart that some areas didn’t look safe. Bed frame is metal so it was a bit noisy. Toilet bowl is tired and not as clean as it should be. Curtains could use a little sprucing up. Bed sheets and blanket are thread bare thin. Check-in staff is nice enough but not the most engaging.

This hotel is exactly what you’d expect for being the least expensive in town. Exterior of the building is run down. Pool is drained, old plaster and unusable. Interior of the rooms are good and fairly clean. Showers, refrigerators and TV’s all work, as does the free WiFi. Not the place to impress your honey, but certainly a reasonably priced option if all you are going to do is crash for a night.

The property was very run down. Minimal repairs done to building. No breakfast, no pool. My room did not have a dead bolt and a cracked window. My friends outlets didn't work. The whole upstairs is blocked off and looks unstable. Staff was hard to understand.

No cell service in room I had no cell phone service in the room and even though it said free WiFi, there was no WiFi. The pool was empty.

I never received and e-mail or phone call and had paid the room. I was a day late and they took my room away. Not cool when I had already paid. Come to find out hotel is next to sewer ponds and falling apart. My buddy staid here and the place is a wreck. An insurance fire waiting to happen.

The only good part was the bed. We slept very well. The metal base was noisy and I have never had one like yours. The WiFi was terrible I was unable to connect about 30% of the time. The bath soap was poor. We never got replacement clean towels. The lights had to be adjusted to work. There was a table but only 1-chair. The drawers were hard to open and hung down when opened and you had to hold it or it would fall out. Even though it was May the pool was not available. The ice machine leaked and had to walk around the leak to get any ice. If your policy wasn’t to refund we would have checked out the first day and moved to the hotel that we stayed at last time we’re there. My sister normally stays at your hotels and this is the worst that she has stayed at. Before I retired I mostly stayed at Hilton family hotels ( I was Diamond status for my last 6-years and spent many nights in their hotels and others too) I never stayed at one of yours and based upon this one I will recommend to others to consider another family of hotels.