Sonder at North Loop Green

Broken AC The AC didn't work and they sent a technician and the only thing they could do is switch the breaker on and off. They seemed to know the heat pump wasn't working and the AC would only work for about an hour which meant we woke up every night in a sweat. It got as high as 90 degrees when we were there and when we asked for another room, they only had 1-bedrooms available which wouldn't work for us. Is there any sort of partial refund you can offer as I hate asking my friend to split such an awful experience.

The 2 bedroom apartment was amazing, spacious and clean. The noise from the train was very disappointing but it was a great location, we would definitely stay again.

Overall great, but parking was pricey My visit was very nice. I enjoyed the hotel, the room, the amenities, and the location was close to everything I needed. I would say the main reason I am not giving 5-stars is because there was a lack of communication in terms of parking. The hotel doesn't validate for the attached parking structure as it's a third party, so you had to pay every time you left. And the price skyrocketed when twins games were being paid, so I had to pay that rate for 3 of the days I was there as the twins had 3 home games during my stay. Had there been better communication, it would have been fine, but I was caught off guard by the very high prices of parking.

perfect for a night out downtown Great location, plenty of room and perfect for 2 couples….way cheaper than 2 hotel rooms. Loved it!

This was the most seamless “hotel” stay I’ve ever had. Location was perfect for my destination. Easy check-in, easy check-out, and free luggage storage so I didn’t have to lug all my stuff around town all day with a late flight. Would definitely stay with Sonder again.

Great location and very clean Great hotel but only downside is you have to pre-register since it is all electronic without a front desk. Also parking at this particular hotel was not included and can come unto almost $50 in two days.