Hampton Inn & Suites Minneapolis West/Minnetonka

We were sitting in the shared space in the lobby. There was a group of about 15 of us which included our 13 year-old kids. Then, a soccer team and all of their parents and coaches came into the shared space. With screaming children running around uncontrolled. The parents were drinking. The coach of the team had organized games for the children and was walking around blowing a whistle. It was chaos. They refused to control their children. They refuse to quiet down or stop blowing the whistle. The night manager was aware of everything going on. He refused to do anything about it. I don’t know if he was afraid of the parents of these children. The manager came up to our table and asked us to calm our children down. We told them they weren’t our children. But he refused to say anything to anyone else.

The staff was courteous, professional, and very helpful. Location was less than 15 minutes from my event.

Pick this hotel it is amazing. Amazing, tens across the board. No issues. Just comfort.

Excellent Stay Would definitely stay here again! Rizwan and the rest of the staff were so wonderful and helpful! Great location and the hotel was very nice and clean. We enjoyed our stay!

There was a computer/ credit card processing problem at check-in. The people working the front desk handled it smoothly and efficiently.

Good pick to stay Wonderful- really! One of the cleanest hotels I have stayed in :) Check in very friendly- loved getting 2 bottles of water and water in the gym :)