Hampton Inn & Suites Minneapolis West/Minnetonka

We had a great stay! Clean room, pool and hot tub and a great hot continental breakfast!! A Lyft to downtown Minneapolis is very reasonable, $15-18, for nights we wanted to go out. Good safe parking here also. We got there a little earlier than check in time and they were very accommodating and had a room ready. We definitely will stay here again when visiting Minneapolis!

Booked a 2 bed queen suite. Checked in went to room and it was regular 2 queen room. Went back to check in and asked why I didn’t get the room I reserve and was told that someone overstayed and they didn’t have a 2 queen suite for me. There was no apology or even offer for anything because the room I booked and paid for cost more than the room I got. Reached out to ******* and hotel told them a different story on why they didn’t have the room I booked. I would not have been so upset if they had told me when I was checking in and offered some type of compensation for the difference in the price. All I got from the staff is this is what we have and can’t refund the money

We had an issue with not getting the room that was reserved but the staff was excellent in doing what they could to make it right. Beds were comfy, breakfast was good and the place was clean.

Good Stay Clean and in a good location. No courtyard for outdoor gathering - my only reason for less than 5 stars. Staff friendly and helpful. I’d stay here again.

Clean, good breakfast, nice room. Could use USB charging in the room otherwise top notch!

The parking lot is a bit tight for traffic. Great staff, beautiful room. The shower could use some bleaching but overall very satisfied