Old Swan

I have visited this pub several times before and it’s always been lovely. This time we visited for a birthday and had checked out the lunch menu before hand which was the reason for coming here. On arrival we were given the menu which was a dinner menu not a lunch menu. We queried this with two members of staff and both said they did not have a lunch menu. This was extremely disappointing, it said online the menus could change seasonally but not removed altogether. However 3 weeks later a lunch menu is still on the website despite informing staff of this. So we ordered some food…. It took about an hour to arrive. We had one of the nourish boards and half way through eating this we realised it had no babganoush on it. We quickly informed the waitress who said she would go and get this for us only for her to come back and say they had run out. Our birthday lunch turned out to be very disappointing and it seems they are mid leading customers.

Disappointing Visited and stayed two years ago Great atmosphere sat by the fire talking with other guests Staff lovely and attentive This time no fire hardly a guest in site and no atmosphere Staff helpful but a smile would help What happened to this lovely little place, looks and feels un loved !! Has Managment changed? If it has then best be getting them back !!!!!

Lovely heritage property with great food , super staff, who went out of their way to make this visit memorable. NYE with a great band and midnight fireworks!

It is an old property with great character but because of this it is not well insulated and a creaky. Our room was small and cold as the radiator was not functioning properly. However we were given an upgrade to a much bigger room so that mitigated things. we enjoyed sitting by the log fire in the bar area and the meal we had was very good.

Great location, however inside on a Saturday lunch time felt a bit cold and damp. We had booked for lunch with friends, dogs not accepted in restaurant (fair enough) so we were give a sandwich menu for the bar area. Steak sandwich with crisps £20, fries are extra. Not sure why the full lunch menu not available in the bar area, very disappointing and over priced.

We hosted our business anniversary at this venue with our team, suppliers and contacts attending from various parts of the country and from abroad. The set up and venue was great and the bar and waiter service attentive. The food was outstanding and exactly what we wanted for this special event. Many thanks for your hard work. Hannah Wardle, Jack Brunsdon & Son