Hilton Sandestin Beach Golf Resort & Spa

Late check in and rude front desk staff- once you make it through the line. Expect things in your room not to work and a lot of noise. Don’t bother getting a “suite” as it’s just a family room with bunk beds and shiny painted walls- to avoid children’s sticky hands from leaving marks? This hotel is poorly run with half of the front desk staff not even speaking English properly ! They also aren’t polished or what you’d expect to see in a hotel, no manners or poise. This hotel is way overpriced for the low level of service. Want a late check out? Forget it. Always an excuse. The Hyatt place in the same area is a better value and you can walk to the beach from there and rent beach chairs in the beach. They are NOT included in the hotel price here, which is crazy with the daily fees. Do not recommend until they change management and staff. Probably fine for conventions. Not good for relaxation or comfort.