Pullman Miri Waterfront recensioner

Svar från boendet: Dear Valued Guest, Thank you for taking the time to share your detailed review. We sincerely appreciate your feedback, as it helps us identify areas where we can improve.First, we apologize for the shortcomings you experienced during your stay, particularly with the initial welcome, housekeeping consistency, and missing amenities. This is certainly not the level of service we strive to deliver, especially at a 5-star standard. Your comments regarding housekeeping and guest service have been shared with our team for immediate review and corrective action.On a positive note, we’re glad to hear that our maintenance team resolved the shower tap issue promptly and that your checkout process was smooth. However, we regret that these strengths were overshadowed by other lapses in service.Thank you again for your valuable feedback, and we hope to welcome you back under better circumstances.Warm regards,Jean Wong, Guest Experience Manager.

Svar från boendet: Dear Pat133, Thank you for taking the time to share your review of your recent stay with us. We’re delighted to hear that you enjoyed the view of the river and the sea from your room.At the same time, we sincerely apologize for the shortcomings you experienced regarding cleanliness, the condition of the beds, and the malfunctioning shampoo and soap dispensers. Please rest assured that we have shared your feedback with our team to address these issues immediately and improve our guests’ experience.We truly value your input, as it helps us enhance our services. We hope to have the opportunity to welcome you back for a much more comfortable and enjoyable stay in the future.Warm regards, Jean Wong,Guest Experience Manager.

Svar från boendet: Dear Valued Guest, Thank you so much for your wonderful feedback! We’re absolutely thrilled to hear that you and your bae enjoyed the surprise birthday celebration. It was our pleasure to arrange the decorations, cake, and room upgrade to make the occasion extra special for you both.Moments like these are what we cherish most, and we’re delighted that we could contribute to such a memorable stay. Your kind words mean the world to our team!We hope to welcome you back soon for more celebrations and happy memories. Until then, we wish you all the best!Warmest regards,Jean Wong,Guest Experience Manager.

Svar från boendet: Dear Christiong,Thank you for taking the time to share your review! We’re delighted to hear that you enjoyed our superb location, spacious room with a stunning view, and found your stay to be great value for the price. Your kind words mean a lot to us!We also appreciate your honest feedback regarding the cleanliness in the bathroom. Please rest assured that we’ve addressed this with our housekeeping team to ensure stricter attention to detail. Maintaining high standards is very important to us, and we sincerely apologize for any lapse during your stay.It was a pleasure hosting you, and we’re thrilled to know you plan to return. We look forward to welcoming you back for an even better experience on your next visit!Warm regards,Jean Wong,Guest Experience Manager.

Svar från boendet: Dear Valued Guest, Thank you for your wonderful review—we’re absolutely delighted to hear that you enjoyed your stay with us! It’s music to our ears that you loved your spacious sea-view room, along with our food, services, and hospitality.We’re also thrilled you appreciated the Raya decorations in the lobby! Celebrating festive moments with our guests makes the experience even more special for us.Your kind words mean the world to our team, and we can’t wait to welcome you back for another memorable stay. Until then, we wish you joy and wonderful travels!Warmest regards, Jean Wong, Guest Experience Manager.

Svar från boendet: Dear DSLG, Thank you for taking the time to share your lovely review—we’re thrilled you enjoyed your stay with us! It’s wonderful to hear that you found your room spacious and well-appointed, and that the views added to your experience.We’re especially delighted that you had a great time unwinding with friends in our lobby bar. Our team takes pride in creating that cozy atmosphere, and we’re so glad it was the perfect setting for your catch-up.It was a pleasure hosting you, and we hope to welcome you back soon for another relaxing stay. If there’s anything we can do to make your next visit even more enjoyable, just let us know.Warm regards, Jean Wong, Guest Experience Manager.

Svar från boendet: Dear Ai_Teo, Thank you for sharing your valuable feedback about your recent stay with us. We’re pleased to hear that our spacious interconnecting rooms met your family’s needs, and we appreciate your understanding regarding the room configurations available.We also appreciate your note about the check-in experience—your feedback is important to us, and we’ll certainly review the process to ensure a smoother and more efficient experience for our guests in the future.It was a pleasure hosting you, and we hope to have the opportunity to welcome you back for another comfortable and enjoyable stay. Please don’t hesitate to reach out if there’s anything we can do to make your next visit even more seamless.Warm regards,Jean Wong,Guest Experience Manager.

Svar från boendet: Dear Yee Kuang, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed the stunning sea view from the 23rd floor and had a seamless experience with our service, from check-in to check-out. It’s also great to know that our convenient city location and parking facilities added to your comfort.We truly appreciate you choosing to stay with us, and we hope to welcome you back for another fantastic experience in the future!Warm regards, Jean Wong, Guest Experience Manager.

Svar från boendet: Dear JL8888, Thank you for taking the time to share your kind words! We’re thrilled to hear that Pullman Miri Waterfront is your preferred choice for business trips and that you enjoyed your stay with us. It’s wonderful to know that our location, amenities, and nearby dining options added to your positive experience.Your satisfaction is our top priority, and we truly appreciate your loyalty. If there’s anything we can do to make your future stays even more comfortable or productive, please don’t hesitate to reach out.Best regards, Jean Wong, Guest Experience Manager.

Svar från boendet: Dear Maryann Fam,Thank you for taking the time to share your feedback. We sincerely apologize for the cleanliness issues with the kettle and the lack of a warm welcome upon your arrival—this falls far short of the 5-star experience we strive to deliver.Please know that your comments have been escalated to our housekeeping and front desk teams to ensure immediate corrective measures. Hygiene and guest comfort are non-negotiable standards for us, and we regret that we failed to meet your expectations.Your feedback is invaluable in helping us improve, and we hope for the opportunity to restore your confidence in our hotel during a future stay.Warm regards,Jean Wong,Guest Experience Manager.

Svar från boendet: Dear Axis6a, Thank you for taking the time to share your detailed feedback about your recent stay with us. We’re delighted to hear that you had a pleasant overall experience, from the warm welcome by our bellman to the smooth check-in process. It’s always our goal to make our guests feel comfortable and well taken care of.However, we sincerely apologize for the shortcomings you encountered in the room, including the flooring damages, toilet stains, and the oversight in replenishing amenities. Please rest assured that your comments have been shared with our housekeeping and maintenance teams, and we will address these issues immediately to ensure a better experience for future stays.We truly appreciate your constructive feedback, as it helps us improve and provide the exceptional service we strive for. Thank you for your kind words about our hospitality, and we look forward to welcoming you back for an even better stay on your next visit to Miri!Warm regards, Jean, Guest Experience Manager.

Svar från boendet: Congratulations once again on your honeymoon, and thank you so much for your kind words! We’re absolutely thrilled to hear that you had a wonderful stay with us and enjoyed our hospitality. It’s an honor to have been part of such a special moment in your lives.Your lovely feedback truly warms our hearts and motivates us to continue delivering exceptional experiences. We can’t wait to welcome you back soon for another memorable stay.Until then, we wish you both a lifetime of love, happiness, and beautiful memories together. Thank you for choosing Pullman!Warmest regards, Jean, Guest Experience Manager

Svar från boendet: Dear Dr Yeap, Thank you so much for your wonderful review! We’re absolutely delighted to hear that you enjoyed the stunning river and sea views from your room and bathtub – it’s always our goal to provide a memorable experience for our guests.We’re also thrilled that you loved our breakfast spread, from local to Western options, and that our staff made you feel welcome with their helpful and friendly service. Your kind words truly mean a lot to us and motivate us to keep delivering exceptional experiences.If there’s anything more we can do to make your next stay even better, please don’t hesitate to let us know. We can’t wait to welcome you back soon!Warm regards, Jean, Guest Experience Manager.

Svar från boendet: Dear Tyler Walkerz, Thank you so much for sharing your wonderful experience with us! We’re thrilled to hear that you loved the sea view room on level 21 and enjoyed the spacious, beautifully designed interior. It’s especially rewarding to know that the bathroom and bathtub view stood out for you – we’re so glad it added a special touch to your stay!Your kind words mean a lot to us, and we’re delighted that we could make your stay memorable. We look forward to welcoming you back for another 5-star experience in the future! Warm regards, Jean, Guest Experience Manager.