A-ROSA Ifen Hotel Kleinwalsertal

In the past I was regularly visiting this hotel. It was a fair 5 star rating. Currently it's a 4 star hotel with a beautiful swimming pool outside. Positive: amazing breakfast with good variety of food. Dinner: we arrived 20:35 and reception immediately suggest first dinner while kitchen is not closed yet. Disappointed: The lotion in the room was empty when we arrived. The next morning after my call the receptionist, the lotion was immediately refilled. Curtains were partially not on the hanger. Usually reception takes a luggage out of car without any questions while you are on reception filling forms . This time was a question whether I would like myself to bring luggage. SPA staff is unpolite: I was asking additional bathrobe because my one was wet , I was scolding like a kid about inappropriate behavior in SPA. "Even a kid knows that first you shall use towel then a bathrobe. It's a last time a give it to you" words of a spa receptionist. Restaurant: kids were always in separate Restaurant's hall before. It's comfortable for parents and for other guests as well. I would probably choose another hotel next trip and cannot recommend it to friends anymore.

Impeccable, service, and hospitality The whole team were very responsive to our requests and made our stay so enjoyable and comfortable. From the moment we arrived until departure the staff exceeded our expectations The room was very spacious and the highlight was the pillow menu. The restaurant was excellent and both Breakfast and Dinner exceeded our expectations . Last, but not least, the Spa was the highlight of the Hotel with amazing facilities and services.

I would rate it 4stars Hotel, It’s a bit vage when to pay extra for drinks during the meals . the cleaners of the rooms kept the whole day their cleaning stations in the hallways Personel is very friendly. There is no visible shopping for local products in the hotel . The outside pool is more than awesome