Ramon Suites by Smart Hotels

The crew was kind and welcoming, and the lobby is cozy and clean. Photos of the rooms and of the amenities are obnoxiously misleading. In reality, we met awkward room layout, with the bed shoved all the way to the wall, so there is no room for a twin bedside cabinet, just a useless power outlet (see photo), a safe that is entirely detached (see photo), and a cramped and moldy bathroom with a power-cord hanging over the door (see photos). Breakfast was inedible, with vegetables that were between stale and outright rotten, cold bread with no facility whatsoever to heat it, cold tasteless pancakes, and self-served hot beverages with no teaspoon provided (other than cheap disposable ones, which are unsuited for hot drinks). None of those shortcomings requires more than moderate cost for fixing, but the impression we got is that nobody really cares.

This is not a hotel Let's start with that, this is a hostel. And for a hostel that charges around 700 ILS per night, it is ok. But.. This is published as a hotel... Charges for 2200 per night... The room is not clean, the toilet is awful Lots of rust and many old hairs of other people. The mattress is old and cheap from the kind you buy in 500 ils on Bnei Brak.. The TVs are old and not all the rooms are with air conditioners... We got to the room at 18:00 and in my room, the balcony door did not close. The safe is not sealed into the wall. The pool is very very small and not clean without any lifeguards... Even when we got the rooms there was no towels. Good stuff: Air conditioner worked There was hot water There was a microwave in the room. The breakfast was worth than on my army service, but no decent coffee. It seems they are out of staff and we sat with no room to move..

On to of Ramon Crater The staff was very nice, the location is great, the rooms are very big and can host 6 people (up to 4 adults and 2or 3 kids), there is a small kitchenette and a large fridge, breakfast was nice, but not more than that, they have great products but lack of creativity as for the chef...

This is one of the accommodations which has sprung up in the small town close to the Mitspe Ramon Crater. It is comfortable and well-designed, with a series of apartments in a block, with a common outside space where you can sunbathe, play games or take a drink from the outside bar. Our apartment was huge, and could easily have slept seven people. There was a feeling of space and comfort (double aspect windows), apart from the bathroom which was pokey and not really adequate for the five of us living there. Not sure if this was intended to be self-catering, but there was not enough kitchen equipment for this to be possible. The buffet breakfast was excellent and contained a wide variety of foods, different each day. Buffet dinner also looked good, but, at £30 UK, was, in my opinion, overpriced. Big indoor pool gave relief after a walk in the crater or a long bus ride. Staff were magnificent - friendly and helpful. A number of things did not quite work and needed fixing eg swimming pool tiles, light switches. However, all-in-all, a good place to stay at a reasonable price.

We got a room on the third floor, no elevator. Our room was very outdated, nothing like the pictures, and not very clean.

We were not impressed with the accommodation here. We stayed in the family suite. The main bedroom in the family suite was tiny. We couldn’t use the cupboard at the same time as walking around the bed. The cupboard was also wobbly and the desk doors were broken, the bathroom was even tinier with nowhere to put our stuff. The mirror was to chest height only. There was nowhere at all to put wet clothes. No pegs for jackets. A set of 4 little hooks in the bathroom to hang towels and that’s it. The bathroom cabinet was broken and screwed shut. The toilet was tiny too. There was only one socket next to the bed for the light, so if you wanted to charge your phone, you couldn’t use the bedside light. Every time we wanted to use the pool (during their advertised hours) it was closed. A different excuse each time. The rooms were clean at least.