Gästanvändare
24 april 2025
The beds were super hard, I don’t understand it being a Luxury Collection. Overall hotel was really nice and elegant, small but good for staying a couple of days. The best part about the hotel was Kana! She was the best thing/person about the hotel. If you need anything or want to get anything done or planned, she’s the person to go to. We had an issue with one of our boat days. When we told her about it, she made it a priority to do all the research for us to find out what happened and gave us options to schedule another with the local people of the Irabu Island, and they were amazing! She hooked it up for us and made the experience 1000x better than what we thought we were getting in to. The location is definitely isolated from everything and the main Miyako Island, but they will take you to some places as long as they are not out of the way. They will drop you off and pick you up from the beach as well. Honestly, if I was Marriott Operations Asia/Japan, I would promote her to GM and move her to another resort as she can handle the stress and abilities of a hotel of this excellence. Kana was the best thing about the hotel!!!
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