Grand Serela Yogyakarta foton

Worst hotel experience ever! Cleanliness is below anything I can describe. Every night, there are cockroaches running around. The toilet floor is slimy. Stains on the towel. The dead cockroach is still there the next day after clean up by housekeeping. My allergy spike up, the carpet never got cleaned. So very gross! The staffs are very friendly though. They turn only one lift, so you have to wait every time going up or down.

Disappointed for the first experience.

Sarapan enak variasi bnyk......lokasi strategis..harga yg murah

Manthab lokasi strategis tengah kota, sayang sekarang tidak ada Playgroundnya, pelayanan ramah,

Air panas kurang stabil, air shower kecil

Fasilitas ok bgt... Kebersihan bagus.. Kl. Sdh di kamar jd malas kmna2

因為Trip 介紹是當地十大好評酒店，所以預訂了四間房入住4晚，到酒店後惡夢開始發生，所有嘢都差非常污糟，非常冇服務，一開始四間房有兩間房間門鎖匙壞的，沒有Wi-Fi，搞了好一陣子入到房間每間房間都有特色的污糟，所有設備非常殘舊，床單可以有血跡有頭髮，四周有小昆蟲，屎塔有屎漬，大毛巾是黑色有污垢，完全冇想像過一間四星級酒店是這樣，嘗試與網站聯繫退款不成功，但亦無法接受，所以馬上預訂另一酒店搬遷，仲有大量記錄照片，如去當地請考慮清楚是否預訂這間酒店。

親切でサービスがよかった！ ルームサービスで頼んだナシゴレンはとても美味しかった。 私の部屋に虫は出ませんでした。

mantap