Gästanvändare
15 november 2023
I Arrived at the hostel after 11 hours travelling, paid for a taxi/trike from the bus stop to the hostel and when I arrived I was told they had no space! I was then offered a partner hostel which I kindly refused. I was refunded for the stay but no considerations taken into the time I spent travelling or the cost to get to the hostel. The property made no effort to contact me via *********** (who I made the reservation with) or the number I provided. I get this is not a 4* hotel but some simple courtesy and manners could have save me money and time wasted. Luckily I walked around the corner and another hostel. POOR
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