Modica Palace Hotel

Very far from from the city center which is in the mountain. The breakfast is the worst in Italy as they couldn’t even provide milk! 市中心在山上，這個酒店在山腳，巨遠。早餐是我在意大利吃到的最差的，甚至牛奶都不提供。

Il viaggio è andato bene , la struttura è piccola ma ben servita di tutto, il personale gentile e disponibile, abbiamo mangiato benissimo

We recently spent 10 days at Modica Palace Hotel. Everyone from the front desk, housekeeping, maintenance and restaurant staff were wonderful. All were friendly and helpful. The pool area is very nice and peaceful. We booked a superior room which was quiet and comfortable. We'd definitely consider staying here again should we find ourselves in Modica. Notes: The shuttle is no longer available. You definitely need a car or you'll be booking taxis. Breakfast was very good. The restaurant didn't appear to be open for dinner or was only open for groups so we never tried to eat there. Some of the pool furniture was in need of repair or replacement. It is the end of the season.. All in all it was a very good experience.

We first visited Modica Palace Hotel last summer and loved it so much we decided to return. We soon found that things had dramatically changed. We were old the hotel had changed hands. Skeleton staff, dinner that used to be amazing but now on a set menu that never changes so for us with the half board would have meant eating the same things for a week. The staff tried to help but we were not enjoying our meals at all. There were only 4 people dining in the restaurant each night whereas last year it was always full and despite this we had to wait for hours to be served. On more than one occasion our food did not arrive as ordered and we sent it back. On our last night I ordered a steak well done and I received it rare at which point we just got up and left. It is obvious that there are issues at management level, cost cuts is the one standing out but what was unacceptable was the Manager's behaviour. When we asked for a refund on our meal he got angry and his behaviour was quite aggressive, he told us there were no problems with the hotel and the reviews were good. He was not interested in listening to our feedback and he just left while we were talking and slammed the door on us. If I was the owner of this business I would be worried. A good manager always tries to accommodate customers and listen to their issues even act out on them so that customers do actually go back. I have recommended this hotel to so many people but will no longer do that and definitely will not return. It's such a shame.

Ambiente accogliente, pulito, sereno; camera ampia e ben climatizzata, letto molto comodo, prima colazione ottima: finalmente un cappuccino come si deve e una spremuta di arance vera!! Granita di limone come fatta in casa, e miele fresco fresco nelle sue celle! Il personale si è dimostrato molto attento alle nostre richieste, con cordiale professionalità. Grazie

Eccellente hotel, ottima location, personale molto gentile e disponibile, camere spaziose e luminose, competente, sorridente e gentilissima la receptionist, signora Katia, ottima colazione con i gentili e disponibili signori Noemi e Giovanni, pronti ad ogni richiesta, lo consigliamo vivamente. Inoltre tutto il resto del personale si è reso subito disponibile per un problema alla nostra vettura indicandoci soluzioni.