Moffat Independent Hostel

We had a lovely, relaxing single night stay at the Hostel whilst in town for the Eagle Festival. The Hostel is very well situated in a quiet area, within walking distance of town. Lovely hosts. Great facilities. Awesome quad room. Thumbs up.

After the fantastic reviews we had seen on the booking site, we were very much looking forward to our stay. Unfortunately, I think we may have caught the owners on a bad day. When checking in we were shown around and in the kitchen there was complimentary tea and coffee! When it came to making a coffee, we discovered there was no milk. When I asked for this I was told we were expected to bring our own. As a couple staying for one night and travelling on a motorbike this isn’t very practical. However, if this has been explained earlier we would have happily bought a bottle when we were in the village, but for just 2 coffees in the morning this would have been very wasteful for us. The room smelt of damp and when closing the shutters for the evening we discovered why, there was a serious problem with damp next to the window. The curtains also did not close properly. In the morning I went to have a shower but there was no hot water - I did not feel comfortable enough to approach the owners about this after our confrontation the previous evening over the missing milk when we were unfortunately made to feel very unwelcome, so much so we spent the entire evening in the room. We would have enjoyed some pool in their games room but at £10 per hour we felt this was a bit cheeky - it would have been better to find a pub and pay 50p a go! While not a big deal for others, we found the request for the bed to be stripped rather unusual although we did comply. I understand the current owners are fairly new but the way we were treated was not something I would expect anywhere.

What a beautiful Victorian house, recently renovated to create a welcoming lovely Hostel. Each room has an en-suite and the furniture, the beds and the bathrooms are all new. The communal kitchen has tea, coffee and milk provided and towels are provided too. It’s a class above your regular hostel, and prices are very reasonable. Locked storage for bicycles and motorbikes is an added bonus. It’s just great!