Passalacqua

I went there with my husband for a romantic weekend, and the place surpassed our expectations — especially since I had heard so much about it from other guests and in the press, as it often wins hospitality awards. The attention to detail in absolutely everything is mind-blowing, and the romantic atmosphere created throughout the property is truly unique. The staff were excellent, always attentive and very friendly. We also had a fantastic mixology class with Andrea — I highly recommend it!

There are no words to describe how truly magical Passalacqua is. From the moment you enter the exquisite garden property and are greeted by the most delightful and courteous staff you are in a place like no other. Separate from the hustle and bustle of Lake Como, Passalacqua is sheer euphoria. The decor is truly unparalleled, a small museum - and the food is an art as well. Savor every moment! Thank you Passalacqua, a birthday and Anniversary I will never forget!

Passalacqua delivers a true wow-effect from the very first moments. The historic villa and immaculate grounds are breathtaking, and my room — despite its classic style — was exceptionally comfortable and beautifully designed. Three fully opening windows brought in plenty of light and fresh air, the Wi-Fi worked flawlessly, and there was a well-stocked minibar, convenient sockets, and a beautiful full-height mirror. A special highlight was the freshly brewed Americano available at the bar any time of day — no capsule machines here. Breakfast was one of the best I’ve ever had in a hotel, with comfortable seating and excellent food. Dinner offered an unforgettable fine dining experience with spectacular views, and the entire F&B team deserves the highest praise. The only minor downside was the older air-conditioning system, which cooled quite strongly even on warmer settings — but with the windows open at night, the fresh air made for a perfect sleep.

After having stayed at Passalacqua, I don't really understand how any search engine reviews could be less than 5 stars. The property itself is magnificent. They've somehow managed to combine understatement and opulent luxury, the beauty of nature with the beauty of art and architecture. Just sitting by the pool, gazing out at the lake and the mountains and across the amazingly manicured gardens - is to see beauty on many levels. I was initially a bit apprehensive because I'd heard of some glitches with the service at this property. But honestly, I saw no sign of this. All the staff members were eager to help in any way they could, always with a suggestion and a smile. The housekeepers did such a thorough job we were blown away. They didn't just re-stock our mini-bar, for example, they took note of what we did and didn't drink the day before, and gave us more of what we used and less of what we didn't. They literally brushed out the tassels of the area rug every time they cleaned the room. And as a side-note, we are high-maintenance guests because we keep a kosher diet. When I contacted the hotel and asked whether they could accommodate, they gave me several options, and they even have a separate prepared menu they designed just for any kosher guests they may have. They cordoned off an area of their kitchen, purchased new utensils, and brought in kosher meats and cheeses just so that we'd feel comfortable. I can't say enough good things about this hotel. The only drawback is the cost (which is high), but if budgets allow, I'd highly recommend Passalacqua.

Best restaurant and view in Europe. Been in Lake Como for eight days and have eaten at the best restaurants, but was far above everything else. The service we received from the warm staff was like I was at a family reunion. We especially appreciated Simone Migliorin who was the most professional person I have interacted with in all my trips to Italy and Europe.

Hands down the most beautiful hotel I have ever been to. Every detail is perfection, luxurious without being stuffy or obnoxious. We only visited for lunch on a sunny Sunday as we live in Milan, but will absolutely be coming back to stay. The staff and service were incredible - very kind and friendly even though we weren’t overnight guests. Clear standout vs our experience at some of the other luxury properties in the area. Stunning picture perfect pool. Expensive but not overpriced because the experience was worth every penny. We felt like we were on a movie set. Cannot wait to come back and experience the property more. Thank you to the staff for a perfect day that we will remember for a long time.