Sentrim Castle Royal Hotel

Sentrim Castle Royal Hotel recensioner

Sentrim Castle Royal Hotel

WMPC+X2F, Mombasa, 00100, KenyaVisa hotellinformation
Sentrim Castle Royal Hotel
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Gästrecensioner

8.1/10
Mycket bra
55 recension
Verifierade recensioner
Läge och interiör8.1
Bekvämligheter8.0
Service8.1
Renlighet8.0
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Alla recensioner(55)
Positiva recensioner(49)
Recensioner med foton/video(5)
Vänlig personal(4)
Negativa recensioner(2)
Gästanvändare
Standardtvåbäddsrum
Bodde på maj 2024
Affärsresenärer
2 recension
9.5/10
Otroligt
Publicerades 30 juni 2024
It was a great place to stay in! Very friendly staff and good location! However, the internet might be very slow in the room so you might have to come out to the front to use it
Översätt
Gästanvändare
Standarddubbelrum
Bodde på okt. 2024
Familj
8 recension
10.0/10
Enastående
Publicerades 16 nov. 2024
Everthing was perfect
Översätt
Gästanvändare
Standarddubbelrum
Bodde på jan. 2025
Par
5 recension
10.0/10
Enastående
Publicerades 17 feb. 2025
Great service
Översätt
Baixianduguhuanghou
Standardtrebäddsrum
Bodde på sep. 2024
Familj
22 recension
9.0/10
Utmärkt
Publicerades 6 okt. 2024
一樓的餐廳食物出品非常不錯 就是你需要有點耐心，三人房非常非常寬敞，地點對於第二天逛老城非常友好
Översätt
Amaerfeibuhuatiemuer
Standarddubbelrum
Bodde på juli 2024
Affärsresenärer
65 recension
8.0/10
Mycket bra
Publicerades 17 aug. 2024
設施：好 衞生：好 環境：好 服務：好 市中心，酒店好像剛裝修過。
Översätt
KIKOohuo
Standarddubbelrum
Bodde på dec. 2024
Par
24 recension
7.5/10
Publicerades 10 jan. 2025
床單被罩枕套使用次數多了，有中央空調，吹風機，設施中規中矩，老城裡沒什麼好酒店，還可以吧。
Översätt
Gästanvändare
Standardtvåbäddsrum
Bodde på okt. 2024
Affärsresenärer
4 recension
4.0/10
Publicerades 8 jan. 2025
房間還算大，但很舊
Översätt
Gästanvändare
Standardtvåbäddsrum
Bodde på aug. 2024
Affärsresenärer
7 recension
6.0/10
Publicerades 25 nov. 2024
挺一般的，設施很久了
Översätt
Gästanvändare
Standarddubbelrum
Bodde på aug. 2024
Affärsresenärer
21 recension
10.0/10
Enastående
Publicerades 10 sep. 2024
服務員態度很好
Översätt
Carol M
Bodde på feb. 2025
Affärsresenärer
10.0/10
Enastående
Publicerades 17 mars 2025
Great customer service Food and were amazing. Very friendly staff. Nicodemas and team were amazing. I will recommend the facility. Looking forward to creating more good memories at Sentrim Castle Royal Hotel-Mombasa Carol of marketing ensured we got the best services.
Översätt
Svar från boendet: Dear Carol, Thank you for your kind words and for highlighting the exceptional service from Nicodemas, Carol, and the rest of the team. We’re delighted to hear that you enjoyed the food, the friendly atmosphere, and your overall experience at Sentrim Castle Royal Hotel. We truly appreciate your recommendation and can’t wait to welcome you back for more memorable moments with us! Warm regards, Sentrim Castle Royal Hotel
Gästanvändare
Bodde på apr. 2025
Annat
10.0/10
Enastående
Publicerades 8 maj 2025
The staff were very friendly. They completed my bookings at the last minute, and Madam Caro was a great help. She ensured that our conference ran smoothly. I loved the food; it was delicious! I would recommend Sentrim Castle Royal a thousand times.
Översätt
Gästanvändare
Bodde på mars 2025
Annat
10.0/10
Enastående
Publicerades 30 apr. 2025
I write on behalf of BFSUMA to express gratitude for the *exceptional hospitality, excellent conference, appetizing culinary, and exquisite ambience experiences.* We were accorded first class treatment yesterday by your team of staff while you hosted us for dinner with our president at Zawadi Hall. This has gone a long way to cement our working relationship, and we anticipate forward to an extended cordial business engagement. We wouldn't hesitate to recommend your facility to others as well.
Översätt
GRAND A
Bodde på sep. 2024
Res med vänner
10.0/10
Enastående
Publicerades 7 okt. 2024
the food was good and i got a nice service from staff , good internet.. Thanks to cheff Dickson , thanks to lucy kimani was happy, good service at our conference hall, kibokoni. Also, the white color makes the hotel looks beautiful. thanks rahimu rahimu, great job you do. we are happy how you welcome us in your hotel. may God bless you . everything is great ☺️
Översätt
Svar från boendet: Dear guest, Thank you for your kind words! We’re so happy to hear that you enjoyed the food, received great service, and appreciated the good internet. A special thank you to Chef Dickson and Lucy Kimani for their excellent service, and we’re glad the conference hall, Kibokoni, met your expectations. We’re also thrilled that you loved the hotel’s beautiful white color and that Rahimu’s warm welcome made a positive impression on you. We truly appreciate your feedback and your blessings. We look forward to welcoming you back soon! Warm regards, Sentrim Castle Royal Hotel.
Adiliah O
Bodde på mars 2025
Res med vänner
10.0/10
Enastående
Publicerades 3 apr. 2025
Very lovely place to be, the staffs are very welcoming, and it was a pleasure being served by David, he anticipates customers needs and offers personalized recommendations and creates a memorable dinning experience through attention to detail.
Översätt
Svar från boendet: Dear Guest, Thank you for your kind words and for highlighting the exceptional service provided by David. We are thrilled to hear that he made your dining experience memorable with his attention to detail and personalized service. It’s always a pleasure to know our guests feel welcomed and well taken care of. We look forward to hosting you again soon for another wonderful stay. Warm regards, Sentrim Castle Royal Hotel.
Sightsee50505650292
Bodde på feb. 2025
Affärsresenärer
8.0/10
Mycket bra
Publicerades 11 mars 2025
The hotel offers convenient access to facilities within Mombasa town thus posting good experience for traveller on business or leisure. However, the television sets in the rooms are not connected to signal appart from channel that advertises the hotel.
Översätt
Svar från boendet: Dear Guest, Thank you for your valuable feedback. We are glad to hear you appreciated our convenient location within Mombasa town and that it contributed positively to your overall experience. We sincerely apologize for the inconvenience caused by the limited television channels in your room. Your feedback is important, and we are currently reviewing our in-room entertainment options to ensure a more enjoyable and comfortable stay for all our guests. We truly appreciate you bringing this to our attention and hope to have the pleasure of welcoming you back soon with an improved experience. Warm regards, Sentrim Castle Royal Hotel.