Leinmach House Nyali

The location is peaceful. An older facility, somewhat run-down, but clean and orderly. Would suggest a bit more attention to beautifying the grounds, plastering and painting at the gate. The staff was friendly and responsive. The room was comfortable. A/C working well. Shower brought warm water eventually. We had a room service each day with fresh towels and bottles of water. TV was fine but not an internet TV. wi-fi was a bit spotty and slow. Room opened up to a nice patio which overlooked the pool. The patio is shared with another room. In our case there was a fairly lively family next door. The pool is well maintained and pool area is pleasant. It is a shallow pool throughout.

The rooms are the most spacious; we took up the family room that has occupancy of eight. Enough lockers for storing our luggage. Two spacious bathroom and toilet, well ventilated rooms. The swimming pool very nice and private. The food awesome! We had the chnce to either eat at the dining area or the outside setup with some evening or morning warm breeze. The place is such a clam and peaceful environment. We even had a day in to just sleep and rest!

I had a great time at Leinmach House during my stay when I visited Mombasa. The staff were very friendly and welcoming,the room was clean, nice toilet, shower with good pressure, dinner was delicious. I’m looking forward to visiting again.

The bar men were not interested to take our order we felt like we bothered them when we approached the counter . Not recommended at all . Management kindly upgrade on the services and customer service

The place was okay. However, the toilet in our room was not working upon arrival. Fixing it the next day kept us out of our room for half a day. Instead of giving us a different room or compensation, the owners were unhelpful (we would have been very happy with our stay, had they been more forthcoming). So the customer service was unsatisfactory.