One Resort Aqua Park & Spa

Writing this review with some tips for others I wished I’d known before going. It’s the 2nd time we’ve been, the first being in 2022. Standards have definitely slipped since the first time we went but overall I would recommend going. Tips - 1. Take your own cup/mug/large glass - the plastic cups are TINY plus 99% of them are damaged from being kicked around on the floor. They aren’t cleaned properly either. A thermal bottle to keep drinks cold is a must! Ice is very sparse even at the bars so drinks go warm very quickly. If you want a large glass whilst you’re there you have to tip the bar staff & request one but again they are rare to find. 2. Alcohol choice is VERY limited (local lager, rose/white wine only at the pool bar…I don’t know why!), there is local spirits available at the lounge bar by reception & the beach bar but that’s it. Lounge bar serves 3 cocktails. So if you want a drink I’d take your own. 3. If you require a plug next to your bed for say medical equipment you need to request a family room. 4. When you check in ask for a 2nd key card to leave in room - this keeps the electric on. Otherwise the fridge goes off, air con etc. 5. Tip your cleaner if you want the air con left on 6. If you exchange money to dinar remember it is illegal to take it out of the country. You will be stopped & asked at the airport. I saw two young girls have at least £70-100 taken off them in dinar. 7. Take English money with you, they love it out there! If you buy anything you will get major discount if using our notes £££. 8. Pack your own snacks & cordial (those little squirty juice are a god send). There is a shop on site but it’s quite pricey. 9. If you have a fussy eater the food is very limited. Chicken nuggets are available each day, chips can be located at the far end of the main restaurant (down the stairs & head out towards the beach). I got asked a few times ‘where’s the chips’. Pizza is also located here but the cheese is very runny. 10. Fresh pancakes everyday at 3.30 at the burger bar near the slides - delicious! 11. If you order from the snack bar & want a whole pizza you need to ask for a ‘hot pizza’. The ‘cheese toast’ is a crusty baguette with cheese, lettuce & tomato. 12. Take your own pool inflatables. 13. I ordered a silver ring from the guy that walks round & I can confirm it is silver & hasn’t gone green etc. 14. This resort is quite spread out so if anyone has mobility issues it can be quite difficult as there are no benches in between. 15. Like with most resorts sunbeds get ‘reserved’ early so be prepared. The entertainment staff are amazing & work extremely hard everyday. The fire show was fantastic! The kids club is also excellent. The rooms are clean as are the resort grounds. The pools & slides are great & the top reason we booked. There is a lot of French, German & other foreign national guests some of which we found VERY rude but this can happen anywhere. The WiFi is rubbish in the room but ok in reception. There is no l

Had the best time. Stayed 2 weeks and have to give a big shout out to our favourite entertainer Lorenzo, favourite barmen Aymen and Ahman Thank you to all the staff who couldn’t do enough for us. All the entertainment was brilliant and kept us all smiling and laughing day and night. Highly recommend booking here and we will certainly be back

I’ve only one moan about this hotel… on arrival we were hit with a £100 tourist tax.. The hotel was clean, you could always see someone cleaning somewhere. Rooms were lovely little bungalows but could do with few more plug sockets. Food in the restaurant was great, there was something for everyone with additional pasta bar and burger bar close to the pool. Drinks were ok, I only drank beer, wife drank cocktails that could been better but were ok. Shop on site was little expensive but that’s what you expect on a site where there’s nothing to do in the area. We tipped a couple of the barmen and a waiter in the restaurant at the start of our holiday and again at the end. The waiter had a table set up and reserved for us every evening and the barmen couldn’t bring us enough drinks. NOW… THE ANIMATION TEAM WHERE ABSOLUTELY AMAZING!! They worked tirelessly to make our holiday one to remember. By far the best animation team I’ve come across. They engaged with everyone, and were always smiling. You could tell they were best of friends and having fun themselves whilst trying to keep everyone entertained. Stam the fitness coach took myself and another guest to watch his local football team Monastir. Great experience!! Evening entertainment was fantastic. Great pool foam party on one of our days. Overall excellent atmosphere and lovely people. Thank you for a great holiday.