Skanes Sérail

Welcomed with a drink and someone took our cases to our rooms Then it all went Down hill from then Room was described by the receptionist the best room in the hotel Mattresses were so uncomfortable could feel every spring, dirty Mattress protectors Sheets/ towels were meant to be white they were yellow as they were so old, one even had blood on. Rugs down each side of bed were dirty and had hair all over them. Bathroom didn't have attachment for the shower head to hold to, the bath had been resiliconed around the edge serval times and they dirt sat in top cracked tiles & floor tiles. The place smelt like sewage. No Air-Con as they turned it off apparently Restaurant One Row of food, spaghetti bolognaise Every night, Fish with there Eyes still in, some mince slop Some sort of Potatoes & chicken kebab meat with Breads Desserts same 5 cakes every night & day fruit Apple or orange Plates wasn't washed properly still had grease on and all chipped Bar had plastic cups and was collected from tables stacked together and run under the water. Female toilet had a bucket/ Bin in the middle of the room as there was a leak from the ceiling. We had to buy new bedding, sheets & pillow cases & cups to drink out & food Nothing to do within the hotel, in rainy days everyone sat in the lobby looking miserable( and I don't blame them) This place was the pitts reminded me off a YMCA Hostel LOVE HOLIDAYS shame on you for advising this hotel. Maybe you need to do your research before advising again. Also the staff members beg u to make a good review and the entertainment Guy wanted us to do it in front of him.

Very nice place. Hanin it’s the best worker ever, very professional and friendly person, she always help us with everything. We want to come back soon. Food it’s very diversified and every one can found something preferable. Miss you HANIN, hopefully we will see you next summer again

HOTEL USING FAKE ACCOUNTS ‼️‼️‼️ TO ADD MORE POSITIVE FEEDBACK ‼️‼️ AVAID ‼️‼️‼️ PLEASE READ THE REVIEWS EVERY NEGATIVE FEEDBACK THE IS NUMBER OF 5 STAR REVIEWS BERY SIMILAR .‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️

Mmmmm where to start . Hotel ok staff nice . Absolutely nothing to do no entertainment unless you like UNO. Animation team useless ! Food cold but you can reheat with microwave so edible . No shops no trips no entertainment so super quiet and boring . If you go to local village you don't feel safe and they just want to rip you off ! Go somewhere more vibrant is all I can advise !!!

Had an excellent holiday with my family in January, the heated pool was excellent for the cooler days and the outdoor space was great for sunbathing when it was warmer. The food was great mix of Tunisian and international cuisine and the restaurant staff were very helpful and friendly. The bar was comfortable and held a good variety of drinks, and the animation team at nights were great, hotel not too busy at this time of year but the staff kept things fun and entertaining. All together a great holiday and will be returning in the summer.

Yassime on the animation team is lovely and very friendly. Lovely hotel . Karim the bar man is absolutely lovely and friendly. Reception are very helpful 24 hours a day. Room spotless and clean. Swimming pool spotless. Bit quiet in January due to outvof season but peak time will be awesome. Restaurant staff very friendly and helpful. Overall lovely got everything you need