Skanes Sérail

Top et prix raisonnable

Very nice place. Hanin it’s the best worker ever, very professional and friendly person, she always help us with everything. We want to come back soon. Food it’s very diversified and every one can found something preferable. Miss you HANIN, hopefully we will see you next summer again

I don't recomand. See the pictures! The hair drier doesen't works ( I asked for repair, nothing. ,,Near,, the hotel was a disco club. Every night you heared the music For the food was necessary to wait a lot of time! The room view war teribile! The water way warm, vreu nice. The sad war white and fin.

##WARNING## Soo disappointed in this hotel. Firstly, the room was not properly cleaned before my arrival. There were visible stains on the carpet, bedding and the bathroom fixtures had not been adequately sanitized. There is not mini-fridge in the room with temperature reaching 31-32, storing cold drinks would have been ideal. The advertisement on the LOVE HOLIDAY website Is INCORRECT, false advertisement on LOVE HOLIDAY. breakfast, lunch & dinner were severely lacking in variety and quality , I felt misled and disappointed. Several issues with the hotel staff. On one occasion, I requested additional towels, Their answer was that NO MORE TOWELS. The front desk staff were also unhelpful and dismissive when I brought up my concerns, which made the situation even more frustrating. We booked the hotel all-inclusive. See some issues below: * No AC in the hotelbas it's only available from the 15th of June. I had to buy a table fan. * The showerhead has a stain & dirty * The rooms are damp and mouldly, not ideall as my kids have asthma *The corridor doesn't have lights so I have to use my mobile flashlight. * Carpet is dirty. No one cleans it during the day The representative from LOVE HOLIDAY was not helpful at all. I wouldn't recommend anybody to go to this hotel & waste your money.

HORRIFIC! It was the worst experience I have ever been through!! Management: Rude to their guests, with an attitude problem and terrible management skills, and not willing to help at all. Staff: They did not speak any English and couldn't understand anything you said to them. They served my daughter alcohol instead of Sprite and were fist-fighting in the kitchen. They were short-staffed, with only one person at the bar during meal times serving the whole hotel. They were refilling water bottles to serve the guests. The Love Holidays rep also did not help at all and kept stringing us along. Rooms: There was no AC, fan in the bathroom, ventilation, chair, or sufficient lighting! The balcony was so dark it was scary and filled with bugs, couldn't sleep with the doors open. There was also no mini fridge or kettle. The room was full of mosquitoes, flies, lizards and cockroaches. Bathroom hygiene was extremely poor. The taps were running yellow water that smelt of sewage. One of the bedrooms was severely damp; the air was thick, which caused an asthma attack in my child. Food: For the seven days we were there, the same food was served: two fruits every day and dry bread. Nothing was served for their international guests, and there were no flavours and long queues for fresh food. General: You have to pay guest tax on arrival, a deposit for pool towels, and a deposit to use the safe. The spa had no appointments, only 2 out of 10 guests got to book a massage! I had to wait 30 minutes for my massage after making the appointment. The hallways to the back bedrooms were very dark , insufficient lighting, the kids were scared, we had to use our mobile flashlight. I would never recommend this hotel to anyone!

Came in June 2024 with my friends and family, the entertainment team were great, very friendly, fun and enthusiastic. They had games and activities all day to keep everyone entertained and the entertainment at night was great. Panda at night was great and Tito great!

Dirty, smelly hotel, food is disgusting uncooked raw food served, hotel is very rude, the staffs walk off if you want any help, shower bath is probably 50 years old smells no fans no ac, rooms are battered. Beds make noises, mattress are uncomfortable. Don’t book this place you will suffer. Bugs everywhere, drain smell through out, beach never cleaned stinks so no one goes there, restaurants serve same food for 3-4 days and left overs served for Atleast 2-3 days so make sure you have steel of stomach otherwise you will be in medical… false advertisement be very careful.

It is a lovely and clean hotel with great entertainment and friendly staff with a large selection of food. We have all enjoyed our holiday to a great extent. Would definitely return and recommend to all our friends and family to come here. Fabulous place.

Staff are fantastic , 👏 entertainers are very good 😆 I would like to see tip box so visitors can put money in so ALL STAFF get some money ! Reception good I like the variety of food , slides would be better if opened for longer. Towels not enough , when changed they should be replaced straight away not having to wait to shower during the day 😒