rushmore9915
18 juli 2024
We enjoyed our stay at Hotel Quintessence. It's a small hotel with very friendly staff. The front desk staff, valets, housekeeping teams and morning breakfast employees were so kind and welcoming. The hotel lobby is small, but functional. The hotel has an outdoor patio as part of its restaurant and a lovely pool overlooking Lake Tremblant (though pool seating was not always available which kept us away from the pool one afternoon). One can rent kayaks from the hotel and leave from their dock. (The hotel helped us to rent a pontoon boat from a nearby company which we highly recommend.) The hotel is located across the street from the Tremblant ski area. So it's a very easy walk to its fantastic shops, restaurants and, of course, skiing. (During our summer visit, we loved taking the ski lift to the top of the mountain to take in the stunning views.) The hotel room at Quintessence included a welcome note from management and a delicious box of chocolates. We also enjoyed the free bottles of water which were in the room each day. We were lucky enough to receive room 303 which we feel is the best at the hotel. The view is outstanding and it has a covered balcony on the third floor. The location is quiet and the size of the room fantastic. There is an immense living room with vaulted ceiling, french doors into an attractive bedroom, and a giant closet. There are pocket doors which (mostly) close to block the bathtub and bathroom area. (Luckily, the toilet is in a separate room off of the bathroom so one can use it at night without waking up one's partner.) The bed was very comfortable with high-end bedding. The room was also perfectly clean! Our hotel package included breakfast which we highly recommend. It was stellar! (My husband highly recommends the eggs benedict and french toast.) Valet parking was also included, though after tipping, it was likely the same cost as the public parking lot across the street which I believe was $45/day. The downsides of the room were minor - decor was a little dated, some knicks in the wood base molding, squeaky french doors and rooms that could use more lighting (especially the bathroom and shower). While the hotel is not at a Four Seasons level, it provides enough of a luxury experience (and a stunning view) that it can be easily recommended over the nearby Fairmont (whose lobby and common areas presented and tired and chaotic). We would have rated the hotel as a "5," despite the minor downsides mentioned, were it not for our disappointing dinner experience. The atmosphere in the restaurant at dinner was so different from the relaxing breakfast scene. In the evening, the mood was tense and stressful, with restaurant staff literally running breathless from bar to table to kitchen. The staff seemed so very overwhelmed; I thought our server was going to cry due to the stress. It took 20 minutes to be served a beverage; there were mistakes with the meals; and the food was just satisfacto
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