Alcazar Hotel & Spa

Todo estupendo. Nada malo que decir. Los empleados muy amables y las instalaciones en muy buenas condiciones. Muy recomendable.

Estancia muy agradable. Personal muy amable y atento, desayuno insuperable, limpieza en las habitaciones y en las zonas comunes, área de las piscinas y bar muy confortable.

Fantastic location. Hotel with several years but renovated and with a lot of comfort. Good quality breakfast and the pool and gym are fantastic. Only one remark regarding human resources management. Some employees seemed sad and oppressed and it was visible that there was pressure from the management. I don't know if it's common practice in Portugal, but nowadays it's unacceptable and spoils the environment.

The hotel is very boring, most of the guests are Portuguese and elderly. The hotel is not 4 star quality . There is no atmosphere at all. The rooms are drab and not like those advertised. There are no extras provided in the rooms (water) and no tea/coffee making facilities. The hotel staff are efficient but not very friendly. The food is just ok. At breakfast the hot food is always cold. The spa is very expensive. The hotel is in a good location, however the resort is also very boring with nothing much to do. Monte Gordo does have an extremely lovely beach, but the resort is very windy making lying by the pool or going to the beach not a pleasurable experience. The locals are not helpful or friendly and the staff in the resort bars and restaurants while polite are not friendly either with the exception of the Toucans Irish bar which I would highly recommend. Would not recommend this hotel or resort to other solo travellers.

Second stay here, first time in 2018. There have been a few changes since the last stay but nothing major. Positives - • The overall cleanliness of the hotel is very good, rooms are cleaned daily unless you request otherwise. With that being said, some bits of the hotel are a bit dated for example the furniture, but still very clean throughout including the pool area, outside terrace, indoor seating areas, ground floor toilets (which I preferred to my hotel bathroom) • My room was very comfortable with effective air con. 16°c was perfect to come back to after leaving your room for a couple of hours. I had enough space for belongings and clothings. I had a low floor, room 101 which had a massive balcony, it seemed a shame to have so much space with nothing on it, but I did have 2 sun loungers! • The area is nice, very flat less than 10 min walk to the beach which is also kept beautifully clean. There are enough places to eat if you browse Tripadvisor first for recommendations Negatives - • The food was hit-or-miss. Luckily only booked bed & breakfast which was buffet style, I am a fussy eater so although there was plenty of choice I did struggle to eat a full meal given the choices. Snack bar by the pool was a lot better though! • Sun bed reservation should not be allowed, as with any hotel, the massive amount of leaving towels on sun beds was a real shame at this hotel. Some towels were left on beds all day and never claimed, although there are plenty of beds and places to relax yes, there should be a stricter approach to this from staff, especially during August • Minor issue, but the repetitive dance music by the pool was a little bit irritating towards the end of my stay, I can’t speak for others but I found it hard to relax at times because of this, I personally would have preferred no music as the same playlist played all day long (8am-late)

Whilst this hotel has a lot going for it, it has issues for people with mobility issues in that the restaurant is in the basement, and the head waiter insisted you accessed by stairs from reception, with stone stairs and no handrail. Bathrooms are exceptional, but wardrobe had no door and only 10 coat hangers and no drawer space, bit of a problem for long stay guests. Food selection very good