Hotel Parma e Oriente Wellness & Spa

I came with family for a wedding. We enjoyed our experience at the hotel. I had a massage and a facial with Tonia it was very nice. She was very sweet and accommodating

We had a lovely week at this hotel friendly & comfortable in a great location for visiting Lucca Florence Pisa & many more, The food & service were of a high standard. The Town of Monticatini & Monti Alto were great places full of shops & restaurants.

A lovely medium sized hotel (non chain) located near the centre of Montecatini Terme. A pretty park lies close by, plus a grand palatial spring water spa, overlooked by beautiful Alto. The hotel staff are very welcoming, very helpful and efficient and make you feel part of the hotel family. The bar area and the restaurant is very good, with a varied menu of Italian cuisine. The restaurant looks out on the pool area in a medium sized verdant garden. There is a hotel spa with a new sauna/steam room/jacuzzi. Again all the staff are excellent. It is very comfortable here as a base in a beautiful area for visiting the many attractions of Tuscany.

Was really disappointed after reading great reviews on this hotel. Our welcome was not as warm as we were expecting after reading all of the good reviews. The lady was quite abrupt and was on her mobile phone while checking us in! All front of house staff were quite rude and not friendly to us at all. Rooms were very small but a good sized bathroom. Had to pay for towels to use around the pool. The hotel and grounds however were spotlessly clean and the hotel is in a great location. Breakfast was very basic but passable.

The hotel staff were welcoming and very efficient at their job. The hotel facilities were good but the rooms rather too small as I was sharing the room with a friend. We were expecting a medium sized room but that wasn't the case. We felt too squashed in and lived from our suitcases due to lack of adequate room to hang our stuff. Next time, the best way is to get single rooms. Saga tour guide, Andy, was just brilliant. He went over and beyond his call of duty to take us around on tours and attended to all our needs. He is a good listener and a problem solver. There is nothing too big for him. He made our time in Italy, utterly enjoyable. All in all, a fantastic holiday except for the noise at night from drinkers in cafes and bars surrounding the hotel.

Wonderful hotel. Staff very friendly and welcoming. Rooms clean and comfortable, fresh towels everyday and rooms cleaned every day. We stayed half board so breakfast and dinner included and was very good. Buffet breakfast continental and English, buffet salad in the evening and a couple of choices on the menu for starters and main. Different choices every day and fresh food on the buffet, food was very good and waiting staff very amenable and friendly. New Wellness Spa, managed by Tanya which was absolutely fantastic, and Tanya excellent at massaging. Great base for Pisa, Florence, Siena, Bologna. Station nearby and train tickets are cheap.. I would definitely recommend this hotel and would return. The pool is lovely as well and managed to get a dip in as the weather was good