Hotel Grand A View

The hotel has a cozy, private vibe which made it a decent little getaway. However, there were quite a few issues that need attention. The bathroom was not properly cleaned—there was a strong smell of sour mop mixed with bleach, the glass in the shower was grimy, and the mirror was dirty. The shower door felt unstable and made loud noises, as if it might fall off, so repairs are urgently needed. Additionally, I believe even though it’s not an all-inclusive hotel, basic amenities like a bottle or two of drinking water should be provided in each room for tea-making or emergencies. The kettle was unclean and there were barely any tea supplies available. The room door hinge also needed fixing—it made an odd sound and was hard to close properly. One concerning experience was when another guest accidentally opened my door with her key while I was in bed. Thankfully, the safety latch was on, but that’s a serious security issue that needs immediate resolution. The food was just average—often tasting like it had been reheated, which took away from the experience. I actually had to dispose of one meal from the restaurant because it wasn't ideal.. Overall, if these maintenance and service issues are addressed, it could be a much better experience. The ambiance and privacy were definitely the highlights.

The room we had was very spacious and comfortable however, there were small insects in the rooms and the locks on two of the windows were broken. The restaurant service was extremely poor, it took over 1 hour to get our meal order, the portion of food served for breakfast was limited. Hair was on the fruit salad for 2 consecutive mornings. Staff were very friendly especially Mrs Beverly. She was amazing!

Little run down but nice and friendly staff

Front Desk was pleasant and made up feel so welcome. The rooms were extremely clean and breakfast was way more than what I expected. Will definitely stay again..

Need some help with staff

酒店非常好