Residenza Fabroni

This place in Montepulciano is amazing and has become an immediate favorite. We stayed in the Rosso Suite-the views of the town, medieval bell tower and Tuscan hills is incredible. Even the bathroom has an amazing view. There is a gorgeous sitting room to enjoy a glass of wine, and a beautiful rooftop (also a great place to have a glass of Montepulciano red.) The host, Natalia, was in constant communication with us via WhatsApp-attending to our every need. It's in a great location in town. We got vouchers for a great breakfast at a nearly cafe. I loved everything about this place and will definitely return.

We had a very disappointing experience with this stay. First of all, the place smelled like mold upon entering. When we arrived the room was so hot it was showing 31 C (88F)! Their AC wasn't working, and when turned on it made a very loud noise without any fresh air. The shower holder fell on my mom's foot, and there is no shower curtain so water goes everywhere. The blackouts didn't close to we wake up with sun in our faces and all sweet because of the lack of AC. No one at the reception to help, no assistance, no breakfast in place and the whole space feels really ran down. We asked for assistance or to change the room or have something done, but nothing was offered until we asked for a refund (the room was still at 28C a night). What was offered was for us to go to another room and pick up fans ourselved at 10pm. Other than the view, there is nothing worth in here.

Stayed for a couple nights in the Rossa Suite. This is lovely guesthouse, with our Suite being on the top floor of the building having stunning view of the countryside and other buildings in Montepulciano. Rossa suite was large with plenty of space. What I really liked was the communication from the owners. The day before I received a whatsapp message asking when we will be arriving and giving us general directions to the hotel. During the stay they would also message you to make sure everything was OK. Other points to note: - Location is about 100m from the bottom of the hill where the main entrance of the old town is. - The hotel is on the top floor, so you need to walk up 3 flights of stairs to reach. The Rossa suite is up another very narrow staircase. We were travelling with 2 large suitcases. It was OK for us but it is worth noting for anyone who may have issues with this. - Our suite did have an aircon unit but didn't seem to be working as the control on the wall did not operate it. When we were staying in June the temp was generally cool, but i imagine it could be an issue in the heat of summer. We did not ask if there is a separate remote control for the aircon unit. - There is a nice rooftop balcony that is available for all guests. Good views and there a chairs if you fancy a late afternoon drink. - Small kitchen area on the main floor. - Breakfast was at a cafe about 100m from the hotel. Its a nice historic cafe. The standard breakfast is just drinks and pastries. Through the hotel we paid an extra 3 euro each to include a hot option that was basically eggs and piece of bacon. - There are plenty of places for lunch in town but they do get busy with large tour groups and day trippers. If you are having dinner we strongly recommend booking in advance as not all places are open in the evening, particularly on Mondays as we found to our peril!

It was snowing heavily in Montepulciano the evening I arrived. The taxi from Chiusi station cost 50 Euros cash. The taxi could not reach the front door but my host sent numerous messages to guide me as I walked the last half kilometer. There is no lift in the building and up four sets of stairs with a heavy bag was an effort! We did a remote check-in. I had the Rossa suite which meant a climb of another set of narrow wooden stairs to the very top floor. This room had a stunning view across the rooftops and valley. That view alone was worth the price paid! The residence did not have any other guests and was very quiet. There are no kitchen facilities but there is a kettle, a microwave oven and small refrigerator in the dining room. All of the furniture (including the bed) probably dates back to mid 20th century. I did not see an electric blanket and I thought it was needed. The air conditioner (heater) in the room seemed to work on a timer and was off for several hours in the daytime. Because it was January, a lot of restaurants nearby were closed for several weeks. I discovered other open restaurants further down the main street on the following nights. Tip: The large door to the residence (3 sets of stairs up) was tricky to open. There are instructions on how to solve this problem posted near the door.

This is a time machine accommodation in the center of the city. The rooms are really spacious, they are kind of apartments for four people with two separate bedrooms. The decoration is absolutely vintage with many old used items. Such an original place. We had breakfast at Caffe Poliziano with an extra cost. Don't forget to visit and have a city view on the terrace of the building. I have to mention that because of the type of the building there is no air condition.

Everything was just as lovely as the first time we stayed there. Wonderful location and very helpful staff. Lots of room for our family and we were able to cook our Christmas meal in the kitchen, making homemade pici pasta!