Esplendor by Wyndham Montevideo Cervantes

In the downtown, very easy to take a walk to city, very quite for sleep

I was assigned a small room at the back, which I was told was the last room left, due to an event that night. I complained at reception, having been unable to find the details of my reservation online. They could not help! I was told that I requested a quiet room, which it true. BUT, I also request an airport shuttle 2x and got not reply. Most critically, the room had a very bad smell & after my second trip downstairs on a busy night due to the wedding I explained that I refused to sleep there. I had left opposite facing windows open for 10 mins to air, without improvement. FInally, 2 cleaners were sent & one explained that a wall had just been painted! I complained again & finally they discovered another room! 40 mins after check-in, I moved my luggage to the new room (no offer to help). Bad service at Esplender hotel.

I needed somewhere nice to stay for a quick visit to Montevideo- this hotel is in desperate need of renovation, the rooms themselves were clean but absolutely tiny- I could barely move around the room. Breakfast was decent and service was great, friendly staff. For the price, I think it is okay.

國內80塊賓館級別，類似美容spa隔間，現場與攜程照片嚴重不符，平台居然給的四鑽級別，讓人驚掉下巴😨

Aparentemente las fotos del hotel tienen bastantes años, porque esta supremamente descuidado, paredes manchadas, toallas viejas, puertas rayadas, espejos oxidados, lámparas con manchas, mesas rayadas… muchas reparaciones en la habitación mal ejecutadas, almohadas pequeñas y rellenas de pedaceria, además de que se escucha todo lo que pasa en los pasillos. El lobby decente, pero no te imaginas las habitaciones estén en esas condiciones, yo creo tiene una categoría de MOTEL. No siento que obtuve lo que pagué.

El servicio estuvo bien, las instalaciones muy limpias, céntrico el hotel, el desayuno incluido también estaba bien lo único es que tanto la ducha como el sanitario estaban algo tapadas y no permitía el desagüe oportuno