Nicolaus Prime Il Gabbiano Hotel

Absolutely overrated and not worth the price. Spending more than 3000 euro for such hotel is really disappointing. Paying about the same amount of money, we've been to other hotel which was way better and efficient compared to this . Here are just some of the examples of their services and structure flaws. The play area for small children was really poor, consists of a few plastic slides, see saw, etc. Definitely doesn't meet the standard of a 4 stars family hotel. The animation team was friendly and engaging. The staff did the best they could with limited play area and structure. To use the beach towels they required 100 euros deposit which is absurd. I understand the need of deposit perhaps 30 euro but not 100 euro on credit card and to received it back after 7 days. Plus a charge 3 euro for every change of towel. This is an unacceptable service by a 4 stars hotel. Swimming cap is required to use the swimming pool and it wasn't mentioned during the booking. Thus we had to purchased it from the hotel, if they would have mentioned it earlier we would have brought ours and avoid buying the poor quality swimming caps they're selling. Food was just ok not consistent in quality, some days the food was delicious other days too salty or bland plus they tend to recycled the leftover food. It's stated alcoholic and non alcoholic aperitives are included everyday from 1900 to 1930 however on a Friday they offered only non alcoholic beverages and alcoholic beverages were on payment as they claimed it's a Aperol night and they're offering spritz with a discounted price. Overall, there was a lack of communication. For example when we first arrived at the hotel and asked the lady at the parking entrance if we could leave our luggages as we're still early for check in. We were told there isn't any space and we should leave our luggages in the car which was not the case. At the reception , we were told we may leave our luggages without any issue as they have a spacious room downstairs. This will definitely be our first and last experience with this hotel. We truly thank most of the staff as they did their best and was helpful especially the animation team and the barista Angelo, even with very limited resources.

Ho festeggiato i 18 anni di mio figlio ed è stato tutto perfetto, gentilezza, cortesia, professionalità,abbondanza e divertimento in una location spettacolare..... grazie a tutto lo staff . Soddisfattissima, vi risceglierei altre 1000 volte.

Séjour au Gabbiano du 17 au 24 avril, lieu magnifique, structure au top et personnel souriant et disponible. L'hôtel est proche de la mer et d'une crique superbe. La salle de restaurant est très élégante et la cuisine propose un buffet très varié et gourmand. Compliments au chef, à recommander !!!

Une semaine de vacances parfaitement organisée. La cuisine propose une grande variété de plats et des soirées à thème local. Les chambres sont très propres et le personnel est tout simplement merveilleux. La piscine est magnifique et l’établissement est vraiment très beau et bien entretenu. Organisation impeccable.

Ne recommande pas du tout cet établissement. Nourriture HORRIBLE! Aucun plat équilibré, du niveau d'une cantine scolaire et encore... Toute la semaine on nous a servi les mêmes ingrédients sous différentes formes. Economiser et ne pas gaspiller c'est bien, mais il ne faut pas abuser. Le choix pour les enfants se limite à des pâtes, des frites et des steak hachés... Tout est servi froid, je ne sais vraiment pas comment ils se débrouillent. Nous avons par deux fois demandé des paniers repas qui étaient immangeables à tel point que nous avons dû aller au restaurant pour compenser. Par ailleurs, l'hôtel est assez mal situé (à environ 1h-1h30 des principaux points d'intérêts des Pouilles), évidemment l'établissement n'y est pour rien mais c'est bon à savoir avant de choisir. Enfin, les prestations ne sont pas à la hauteur, piscine non chauffée, "all inclusive" qu n'inclue franchement pas grand chose et des activités dans l'hotel à payer en supplément (terrain de Paddle, par exemple). Bref, passez votre chemin si vous le pouvez.

L'hôtel est jolie mais ça s'arrête la il n'y a aucune chambre avec vu mer comme énoncé le buffet est horrible pas de choix pas de quantité une cantine de collège serais de meilleure qualité. le all incluse ne comprend rien apart de la bière et du limoncello je ne conseille pas du tout cette établissement...