Best Western Lancaster Morecambe Lothersdale Hotel

a good place to stay Really good stay, staff are always really helpful, room clean and comfortable. Sometimes the wifi can drop but it's manageble with working. Rooms nearby were quiet noisy this time, I've stayed before and never heard anyone, all was quiet by midnight and a good nights sleep. Overall recommend, lovely location and great value, thank you team

Bad customer service and instant judgement I will be writing a formal complaint about the staff and the charges they are saying i will be getting, made instant judgement against me and my partner and made accusations that he cannot proove as they weren't true and also saying he could see things in our room from where he was standing which was impossible from where he was stood. It was diabolical the customer service given!!! I knocked the smoke alarm when getting photos and it fell out the ceiling, it wasnt screwed in properly so couldnt have been screwed in properly, this could of caused injury if it had fell during the night!!!

It was nice hotel but had hair in the toilet but the staff cleaned it n and she said she would sort something out but we never even get anything 4 our trouble

Brilliant Amazing stay lovely view Great room, staff so helpful and kind . I would recommend to anyone . Plus great value for money ++++++++++++

I would not recommend this hotel. The room did not look like the room I was booking on the website. We were welcomed into the room with a lovely odour of grease, and the smell of an old folks home! The room was very small, you could barely swing a cat around in it! The bed was certainly not a double bed. I’d class it as a large single. Having a TV in the room was pointless as there were no channels on them! The room wasn’t the cleanest, and to top it off, the room was that hot, I felt like I was literally going to melt! I brought an ice cold bottle of water with me into the hotel and by the morning the water had turned lukewarm! We couldn’t actually wait for morning to arrive so we could go home! I’d of had a better nights sleep on a washing line! I don’t know how this hotel is actually still in business!

A lovely stay on a dreary day! The hotel is inconspicuous on a dreary day but has double doors from the bar to the street so would be lovely on a summers day. The rooms are spacious and the bed was really comfortable. The bathroom was fitted with a lovely modern shower and the vista was straight out to the Bay (which was sadly freak and dreary). One lady (Margaret) was amazing. She checked me in and made sure I was happy with everything. Then after I went to my room I went to the bar and was being served pints by Margaret again. £4.50 per pint for Wainwrights was nice to see (a hotel that doesn’t take your eyes Breakfast was good although staff didn’t seem so committed. Wifi was adequate for what I needed it for. I didn’t use the hotel parking because it was free to park in the loading bays (and legal) until 09:00hrs! The only drawback was I was going to Lancaster University the next day and although Google maps said 19mins (at 7.20pm in the evening) the reality in the morning was nearly 1 hour ….. so not ideal if you have to be somewhere in rush hour and need to go through Lancaster!! That said, I would have no issue staying here again.