Best Western Moreno Hotel Suites

There was a funny smell coming from the mattress and ended up finding big bugs in the mattress. Did not sleep comfortably at all. The water in the shower is also very slow and barely runs any water. Do not stay here.

I had to reservation in room 238 and 338 unfortunately someone was trying breaking in my room twice the open the door and 3:00 am I call the front desk and they security was going to addressed the matter never came then the tell again I call my friend that was 338 to come to my room I was really scared this guys on drug approach us and unfortunately there was a lot people hanging out on the doorway doing *****. They attempted again again call the front desk they said the police it's on way . DIDN'T ARRIVE . Never felt so much fear or experience this situation. No sleep I report to front desk and they said isn't the frist time someone reported this I told look at the carmera the police or no security guard arrive . DON'T UNDERSTAND WHY THEY ARE HAVING ACESS OPENING THE ROOMS

環境看上去還好，就是空調不太給力，房間有股味道。電梯離前台比較遠，對帶大件行李的不太友好。房間很多，面對面佈局部分房間曬不到陽光。 這個酒店比較便宜，那麼多差評的原因估計還是因為房間異味。總體評價不應該那麼低。

No furniture in room other than a king bed, no power to appliances including the tv, very disappointing!

The only thing I didn’t like was that the restroom wasn’t clean properly there was hair in the tub that wasn’t even mine

Not responsive. The room was giid. But the room service was not responsive. We also was not given enough towels and wash cloths for the number of people in the room.