Hotel Morgan

Hope you don’t need valet because they certainly don’t help you or offer any guidance on where you’re supposed to park. When we arrived valet stated “I’m off” despite valet signs being out. Front desk did not offer any help either. Beautiful hotel marred by terrible customer service.

We came into town for the UCF vs WVU game. Maya was the best front desk agent and helped us with everything we needed from going out to restaurant recommendations. Anything we needed she was there for us. She was the bright spot in the great stay.

Friendly staff. Great location. Up to date room design. Bar downstairs has tasty beverages. Definitely could stay again. It was great to have the conference space conveniently located right downstairs. Gathered with old friends and we hung out on property a better part of the weekend.

I returned to Morgantown for my 50 year medical school alumni meeting. The event was staged at the Hotel Morgan which had undergone a significant renovation in the recent past. Pros: - great valet service for parking -nice ballroom for the event however the acoustics were terrible -nice lounge Cons: - Very basic room which had the barren appearance of a dorm room - Malfuntioning AC/Heating unit - call three times between 5 PM and 10 PM with no response -Very low water pressure for the shower - Located downtown where there is nothing to see or shop unless you are a university student -Food for the meeting was average and not hot This is not typical for a Wyndham Hotel. For the price point there are other options in Morgantown.

Stopped over in Morgantown on the way to New River Gorge. We were pleasantly surprised with this property. The renovated building is clean and tastefully decorated. Rooms are a nice size with very comfortable beds. Service was friendly and helpful. Can't imagine that there is anything else in this area as nice.

I stayed here for a second time in summer 2024, almost exactly a year after my first stay. While the hotel is still quirky and charming, things had noticeably changed for the worse. Valet parking is now the only option, which is frustrating when the lot is in plain sight 100 feet across the street. There was no valet attendant on duty when I first pulled up, so I ended up self-parking and then having to pull back around to be processed by the valet for an additional $20/night. The hotel was also showing significant wear and tear after only a year. My room had chipped and gouged paint, mildew in the shower, filthy windows, and window screens torn and blowing in the breeze. The bed was super comfy like last year but the a/c unit was just as loud. It also was poorly installed so there was about an inch of space around it that was just open to the outdoors. My room was smaller and darker with nothing but the view of a brick wall. The decor was nice, but the housekeeping wasn't up to par. The bar was okay but understaffed and slow. Reception refused to honor the $15 bar credit that was supposed to come with our booking package; in fact, they were quite rude to both me and my friend, who also booked with that package, acting as if we were making it up. Between the forced valet, the lack of bar credit, the rate increase from last year, and the diminished experience, I don't think I'd stay here again. Combined, all of these frustrations took the fun out of our visit.