Hotel Riu Palace Jandia

We have just returned from a 9 night break. On arrival we were greeted by Paty on reception who was welcoming and informative. This theme continued in all interactions with staff throughout our stay. We had booked a sea view room which overlooked the pool and was huge—more of a suite with a lounge area. The room was cleaned to a high standard and by 10am each day. The Superking bed was very comfortable. Food was good and the freshly carved roast of the day was top quality—beef,lamb, duck, chicken, salmon and pork. Views from the hotel terrace were stunning and ample sunbeds available. Evening entertainment was of a high standard and we particularly enjoyed Total Decades and The Two os Us. The hotel enjoys the best position in Morro Jable which is a very nice small seaside town with bars and cafes. So an excellent stay and all staff very attentive. Special thanks to Angel and Nadine at the Pool Bar for their excellent customer service.

Great location but beach access not as easy as it could be, the room was nicely furnished and modern, we upgraded to a sea view at a considerable extra cost but ended up with an intermittently noisy air conditioning unit above us ( room 1305) , not always a problem though . The food was good and lots to choose from although it wasn't always hot, great staff in the restaurant, Alex a really nice guy, Ben and Gustavo too, one gripe with the restaurant is long trousers only rule, many wearing tracksuit bottoms to comply, smart shorts look far better in my opinion, and where's the equality ? The pool area was very quiet and spacious, maybe some background music would improve the atmosphere. The evening entertainment was varied and overall very good, however Robert and Juliet were on almost every other day and while the other artists addressed the audience in German, English and Spanish, Robert only spoke German, somewhat excluding us Brits. I would recommend the hotel, as well as the neighbouring Calypso. The resort is lovely.

We stayed in April 25 for a family holiday. We had a very warm welcome from the reception staff (and a glass of champagne!), the rooms are very spacious and modern. The staff in the restaurant were so friendly and with a superb selection of food you could not go hungry. We will definitely be visiting again.