Four Seasons Hotel Moscow

前台有一個宰客機制，當聽到是説中文的房客時，這位女士就會替換掉前台原來的人站出來專門宰你，強烈要求你多加錢升級房間，如果你不配合，就會讓你等房間。我們等了很久很久，最後在我們的強烈要求下才給開的房間。開放的時候遇到了同樣被宰的正在退房的中國房客，給我們抱怨了同樣的入住遭遇。這家酒店因這種服務我會僅此一次，再也不會來了

房間 環境：好 服務：好唯一感覺不夠的地方沒有會説中文的

The hotel, Nestled in the heart of Moscow, offers a prime location surrounded by all the city’s attractions. Pros: - Prime location - Friendly and supportive staff - Spacious and well-decorated rooms - Loving lobby with a delightful dessert menu - Must-try: the four-cheese pizza at the Italian restaurant - absolutely delicious! Cons: - Some staff members don’t speak English, so you’ll need to use translation apps.

Arriving at the FS Moscow feels like coming home. The doormen smile when they see me and say "Welcome Sir, The staff are all so warm and responsive to the slightest requests. The rooms are luxurious. I stayed for 4 Nights with red square view OMG. The concierge team, are the best. they handled all our special requests. reception upgrades me to fabulous rooms. The hotel is perfect as I anticipate from Four Seasons hotels selection. The room design is stunning as usual and the hospitality is amazing me one more time. Overall our stay exceeded expectations. With its blend of beautiful aesthetic and outstanding service, it's the perfect choice for any traveler seeking a memorable experience specially at Moscow inside the hotel is different than any other hotel in the city due to bilingual staff and them willing to help

Four seasons hotels always give the best service and are very understanding when it comes to changes cancellations. Due to my plan changes the staff was so understanding and patient that we had to changed dates and airport transfer three times, always in touch through their whatsapp, they reply politely and always within a minute! One of the best services i have ever experienced, of course the hotel is great and the location is the best in Moscow. for payment had no issue paying visa and so on. Special thanks to Kristina ,Aleksandr and Aleksandra ,Timofey- from Concierge, Daria Ya and Daria K. and Anastasiia - Front Office Kristina ,Yana, Tatiana , Ksenia and MAriia - room reservation. Secon stay with us and more to come!

Nestled in the heart of Moscow, the Four Seasons Hotel exudes luxury at every turn. From the opulent decor to the impeccable service, every detail is crafted to perfection. The rooms are spacious, elegantly furnished, and offer breathtaking views of the city. The dining experience is equally impressive, with a variety of gourmet options that tantalize the taste buds. Whether you're here for business or pleasure, the Four Seasons Hotel Moscow guarantees a memorable stay that exceeds expectations.