Hilton Garden Inn Charleston / Mt. Pleasant

Loved it here Very friendly and accommodating staff, tgey were all very nice and helpful any time I asked for anything. I recommend adding the breakfast to your reservation, there is a small buffet but you can also order anything extra such as omelet, pancakes, waffle, french toast...The location is convenient to everything and we always had easy available parking and felt safe. Although the pool is small, it was always clean, never too many people but kids would always find someone to play with & had fun, plenty of chairs & seating. Rooms were small, still had everything we needed, mini fridge stays cold, has microwave, beds & pillows were comfy, loved the blackout blinds & curtains. Whenever I called for anything such as clean towels, tp, more coffee pods, the staff brought it right away. The 1 & only thing i would complain about are the luggage carriers are smaller and we had to use 2 to & go back & forth couple times as we couldn't fit everything on those type even though we packed light & only had duffle or tote bags. I loved this Hilton Garden Inn, very nice especially the staff deserves ☆☆☆☆☆ Thank you & much appreciation!

The room and bathroom was clean. I could tell the bathroom had been cleaned due to the smell that it was nice and fresh. The people at the front desk was nice and friendly, and willing to help if needed. It was a nice stay.

poor maintenance told staff that room door would not close unless forcefully closed - they did nothing to rectify; told them again the next day and they showed little interest. front desk staff simply took out a small Post-it note and wrote something and that was it

Convenient to Charleston, clean, quiet area. I was surprised that they do not clean the room and bath dailey. it was OK for a short stay.

My favorite hotel in town. Staff is great professional but not stuffy location great in-house bar has great food overall a great relaxing experience and isn’t terribly expensive

I didn't like how the clerk tried to say that she couldn't find my reservation after locating my reservation