The Fern Residency Mumbai

-Staff is friendly -They dont clean the Room well

Not very good

This was the last hotel we stayed at in India during our 14 day tour and I think it would be fair to say it was one of the best. It was modern and comfortable. The premises were very well appointed although at first there was a strong smell of fresh paint so we were efficiently and promptly moved three floors higher and there were no issues. The system for lights is touch sensitive but be careful not to press the red ‘hand’ button by mistake as it will show a no entry outside the room and you won’t get it serviced The staff are incredibly friendly and the food is excellent. Try the soups:- they are amazing. There is a pool and sports facility however it is over the road but again this is well appointed. No complaints. Thank you.

We were group of 17 people who had stayed here to attend a family function . The food , ambience , cleanliness , behaviour and efficiency of staff ( front desk , kitchen as well as housekeeping ) was par excellence . Each one of us had a wonderful experience and go back with fond memories . Vikas

Best hospitality one could experience. Excellent staff. Very supportive at all times. Good food. To summarize, it was a five star experience. When back in Mumbai, for sure our stay will be in Ferns. I wish that my stay was a bit longer but, my time off was limited and had to return to Canada.

Rooms are not cleaned everyday. It was not cleaned even after my request. Room charges are very high with respect to the services. I liked the way of providing drinking water, good for environment. Instead of single use plastic bottles, they are using reusable glass bottles.