ITC Grand Central, a Luxury Collection Hotel, Mumbai recensioner
ITC Grand Central, a Luxury Collection Hotel, Mumbai
287, Dr Baba Saheb Ambedkar Rd, Mumbai, Maharashtra, 400012, IndiaVisa hotellinformation
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Vi erbjuder prisgaranti
1 natt
Gästrecensioner
8.7/10
Mycket bra
60 recension
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Verifierade recensioner
Läge och interiör8.6
Bekvämligheter8.8
Service8.7
Renlighet8.8
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Alla recensioner(60)
Positiva recensioner(13)
Recensioner med foton/video(5)
Utmärkt vistelse!(6)
Vänlig personal(6)
Rent och städat(3)
Utmärkt mat(2)
Utmärkt läge(1)
Li Qing
Itc One, större gästrum, queen size säng, utsikt över Mumbai skyline
Bodde på okt. 2024
Affärsresenär
8 recension
10/10
Enastående
Publicerades 18 nov. 2024
The hotel concierge staff was very helpful and friendly. My colleagues and I stayed for three nights in one of their suites, and the room was very clean, spacious, and comfortable. Over 50% of the breakfast spread consisted of Indian cuisine, but overall, it was still enjoyable. Ultimately, it was the excellent customer service that left a lasting impression on us.
Översätt
Svar från boendet: Dear Ms. Jamie,Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. We are truly delighted to know that you had a memorable experience during your stay. Responsibly yours,Kunal PahwaGeneral ManagerITC Grand Central, Mumbai.
Jacobus Carolus
Bodde på aug. 2024
Affärsresenär
185 recension
7.0/10
Publicerades 25 sep. 2024
Great breakfast.
Had a bit of a discussion the day I arrived. Was put in a lower rated room due to not having any non-smoking rooms available. Feedback was "sorry full", no solution or offer.
For the rest the hotel was good. Staff was very friendly except check-in lady who forced a lower room.
Översätt
Svar från boendet: Dear Mr. Carolus, Greetings from ITC Grand Central, Mumbai. At the outset, we would like to acknowledge receipt of your feedback and thank you for bringing this point to our notice. We regret the issues you faced during your visit to the hotel. We assure you that we are personally investigating this. Please accept our humble apology for the same; we have taken this up with the concerned department for effective measures and improvement. Responsibly yours,Kunal PahwaGeneral ManagerITC Grand Central, Mumbai.
Rmc2021
Bodde på jan. 2024
Affärsresenär
3 recension
8.5/10
Mycket bra
Publicerades 25 apr. 2024
Was a very pleasant stay. The bell boys were exceptionally helpful - I would highly recommend tourist to stay here
Översätt
Svar från boendet: Dear Guest,Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. We are truly delighted to know that you had a memorable experience during your stay. Responsibly yours,Kunal PahwaGeneral ManagerITC Grand Central, Mumbai.
Karamjeet singh
Rum Tower King
Bodde på okt. 2023
Familj
2 recension
10/10
Enastående
Publicerades 23 nov. 2023
It’s was a very nice stay clean hotel enjoyed the stay service was great
Översätt
Svar från boendet: Dear Mr. Singh,Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. We are truly delighted to know that you had a memorable experience during your visit. Responsibly yours,Kunal PahwaGeneral ManagerITC Grand Central, Mumbai.
Very well situated and beautiful property.
Helpful staff Good breakfast
Översätt
Svar från boendet: Dear Mr. Khanijou,Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. We are truly delighted to know that you had a memorable experience during your visit. Responsibly yours,Bhagwan Balani General ManagerITC Grand Central, Mumbai.
Svar från boendet: Dear Guest,Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. We are truly delighted to know that you had a memorable experience during your stay. Responsibly yours,Kunal PahwaGeneral ManagerITC Grand Central, Mumbai.
TAN TSENG
Bodde på sep. 2022
Affärsresenär
47 recension
10/10
Enastående
Publicerades 19 okt. 2022
good proximity to lamington road(computer market) and the property is well maintained.
Happy hour from 6-8pm at the rooftop bar is very good and view is spectacular. Multiple restaurant option available and staffs are really freindly and helpful, highly recommended.
Översätt
Svar från boendet: Dear Guest,Greetings from ITC Grand Central!Thank you for sharing your valuable feedback with us. We are truly delighted to know that you had a memorable experience during your visit.Responsibly yours,Bhagwan BalaniGeneral ManagerITC Grand Central, Mumbai.
LINGARAJU
Itc One, större gästrum, queen size säng, utsikt över Mumbai skyline
Bodde på dec. 2023
Par
7 recension
8.0/10
Mycket bra
Publicerades 10 jan. 2024
The hotel good
Översätt
Svar från boendet: Dear Mr. Lingaraju, Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. We are truly delighted to know that you had a memorable experience during your visit. Responsibly yours, Kunal Pahwa General Manager ITC Grand Central, Mumbai.
Svar från boendet: Dear Guest,Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. We are truly delighted to know that you had a memorable experience during your visit. Responsibly yours,Kunal PahwaGeneral ManagerITC Grand Central, Mumbai.
니와글로
Bodde på sep. 2022
Ensamresenär
5 recension
9.0/10
Utmärkt
Publicerades 23 okt. 2022
평범함 한국의 비지니스 호텔과 비슷하다
휴일에 디왈리 연휴라서 가격이 높다
공항과 같은 보안 검사가 있다
건물은 독특하지만 사진으로 담을 수 있는 공간이 없다
뷰는 싼방을 잡어서 건너편에 아파트가 있다
조식은 중식 현지식 서양식이 있고 디저트와 과일이 있다
관광을 위해 체크아웃 후 짐을 보관해주는 서비스가 좋았다
Översätt
Svar från boendet: Dear Guest,Greetings from ITC Grand Central!Thank you for sharing your valuable feedback with us. We are truly delighted to know that you had a memorable experience during your visit.Responsibly yours,Bhagwan BalaniGeneral ManagerITC Grand Central, Mumbai.