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Verifierade recensioner
Läge och interiör8.2
Bekvämligheter8.7
Service8.2
Renlighet8.2
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Alla recensioner(109)
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Negativa recensioner(5)
Sam Reni
Rum Premier(venus)
Bodde på sep. 2024
Familj
1 recension
5.0/10
Publicerades 26 okt. 2024
As a 5 star hotel in Mumbai Hotel sahara star gave high hopes for my upcoming stay, we booked a premium Venus room for one day stay. But this decision of choosing the hotel and room turned out to be the most bad idea of the trip as the Amenities they provide is not up to the mark of a 2 star hotel. They locked A/C at 26 - 27 and guests were literally sweating in rooms. We asked them for a room change they moved us to an another room where maintanence was going on. We couldn't sleep because of the constant knocks and thudding sound from the maintance work that's happening. We won't suggest the hotel to anyone. I feel like cheated after spending so much money for booking a room like that. We complained regarding A/C problem two times and both time technicians came after 30-40 min and they done something in A/C unit and assured that it will work, we asked them to stay for one min to see whether this works but they said they won't wait the problem is resolved. Again the same condition it was not working and after 2-3 hrs of fighting they gave a room that is downgraded but a suite room in an ongoing maintance location. The next day we complained this to guest relation and they said they are helpless and will do a better job next time, this kind of situation in a 5 star hotel is pathetic and irritating. I am attaching proof for the same. See the attached photos.
Översätt
Gästanvändare
Rum Premier(venus)
Bodde på mars 2025
Par
1 recension
8.5/10
Mycket bra
Publicerades 21 apr. 2025
Not sure why the room was looking like it s gonna fall apart, the lights were not working the wash basin was broken it doesn’t bother me but it also doesn’t make happy
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Jacobus Carolus
Mercury Stadsutsikt Rum-Tvåbäddsrum
Bodde på dec. 2024
Affärsresenärer
181 recension
7.0/10
Publicerades 16 jan. 2025
Bit dated hotel. Location not near any good places but close to the airport.
But design of the hotel is fantastic and great facilities such as Gym, Sauna, Swimming pool, several restaurants.
Great stay if you want to stay near the airport and want to have some fun before your flight.
Would for sure stay here again in the future.
Översätt
Gästanvändare
Mercury-rum med stadsutsikt
Bodde på okt. 2024
Familj
1 recension
7.5/10
Publicerades 8 nov. 2024
Stay was decent, loved the food and room. Only issue with room services other than that memorable stay.
Översätt
MUKESHGUPTA
Mercury-rum med stadsutsikt
Bodde på sep. 2024
Affärsresenärer
3 recension
8.5/10
Mycket bra
Publicerades 12 jan. 2025
Was comfortable but the location is good only for travelling next day by air as it is so close walking distance 100 metres from AIRPORT
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GOPINATH
Mercury-rum med stadsutsikt
Bodde på sep. 2024
Affärsresenärer
3 recension
9.5/10
Otroligt
Publicerades 29 okt. 2024
Quite a lot options and good was great!
Service was excellent and rooms were well maintained.
Översätt
VIKAS SINGH GAUTAM
Earth Lagoon Facing Room 1 Queen bed
Bodde på dec. 2024
Affärsresenärer
16 recension
10.0/10
Enastående
Publicerades 16 feb. 2025
Overall, a reliable, comfortable stay with great hospitality.
Översätt
HarryGen
Rum Premier(venus)
Bodde på feb. 2024
Affärsresenärer
1 recension
9.0/10
Utmärkt
Publicerades 2 apr. 2024
It was a fabulous experience with this Hotel. Beautiful tropical garden.
Översätt
mit_panara
Mercury-rum med stadsutsikt
Bodde på feb. 2025
Affärsresenärer
3 recension
9.5/10
Otroligt
Publicerades 10 mars 2025
Overall Experience was really good.
Översätt
Karishma
Earth Lagunvänd rum
Bodde på apr. 2024
Bokat för andra
1 recension
8.0/10
Mycket bra
Publicerades 14 juni 2024
Nothing great. Good comfortable but long walks in rhe hotel. Took deposit. Check in takes long.
Översätt
NITIN
Mercury-rum med stadsutsikt
Bodde på jan. 2024
Par
21 recension
10.0/10
Enastående
Publicerades 27 mars 2024
Very comfortable stay with a good view of the city. The service is top-notch with a great smile on all the staffs' faces. I liked the surprise cake in the room as it was our wedding night.
Översätt
Yuvraj
Mercury Stadsutsikt Rum-Tvåbäddsrum
Bodde på mars 2024
Familj
1 recension
3.0/10
Publicerades 21 apr. 2024
The A/C wasn’t working at all and the technician was also not able to fix it
Översätt
Gästanvändare
Mercury-rum med stadsutsikt
Bodde på aug. 2024
Res med vänner
1 recension
10.0/10
Enastående
Publicerades 14 sep. 2024
Good hotel good service good restaurant
Översätt
Gästanvändare
Rum Premier(venus)
Bodde på okt. 2023
Affärsresenärer
1 recension
5.5/10
Publicerades 26 nov. 2023
I was in the 6 th floor room the ceiling is a dome with curtains through which light leaks and wakes you up at sunrise.
The breakfast was like a mad crazy bazaar, got my order mixed up and forgotten. After that they tried to make amends.
Overall will never go back..…
Översätt
Francis Mendonsa
Mercury Stadsutsikt Rum-Tvåbäddsrum
Bodde på nov. 2023
Affärsresenärer
8 recension
5.5/10
Publicerades 4 mars 2024
Other than the location nothing is suitable for a business traveller