Hotel Motel One München-Messe

Good Location, small Rooms but OK could have Water and Improve the Breakfast

飯店位置很好就在展覽場附近與大型購物商場連接，車站也在旁邊。 房間較為簡陋沒有桌子可以使用電腦，鏡子只在浴室裡，沒有礦泉水也沒有熱水壺。

My stay at Motel One Munchen-Messe was really bad because of a safety problem. I booked a room for three nights and got one on the first floor. When I came back to my room around 3 in the morning after going out, I found that someone had stolen my passport, wallet, and AirPods. I told the hotel workers right away and asked to see the security camera videos. But they said no, telling me that only the police could see them. When the police came, they showed me a video of a homeless man going into my room and taking my things. The hotel workers then said it was my fault because I didn't close my door properly. The door was heavy and seemed to close on its own, but the lock was broken and didn't really close. You had to push the door hard and make sure it was really closed, which wasn't obvious. I asked if I could check the locks on other rooms to see if they had the same problem, but the workers said no because all the rooms were full. But I saw them cleaning a room that someone had just left, so I knew they weren't telling the truth. It seemed strange that the homeless man only tried my room and not others. I thought maybe someone who knew about the broken lock told him to go to my room. Sadly, the hotel workers didn't care about what I said and kept saying it was my fault. This made me feel really unsafe and like they didn't want to help me. This whole thing was very stressful. I had to waste time and money getting a new passport, and I had to leave the hotel early and stay with a friend. The hotel only offered to let me stay the last night for free, which wasn't enough considering how bad the situation was and how it messed up my trip. Because of this, I think people should think twice about staying at this hotel. The bad security and the unhelpful workers make it a risky place to stay. I hope this review makes the hotel fix these problems and make sure their guests are safe.