Gästanvändare
2 december 2023
Charming and fashionable hotel. The room is tidy and clean.
Unfortunately, the lady with glasses at the front desk at night Seems not like anyone.We Have made two rooms Reservation and then I gave her our passport.“I can't do this at the same time, I have to do it one by one.”she never look at you when she talks.But none of us require her To make the reservation at the same time!When we got the key and go to the elevator. Suddenly she rushed out and said “stop. I'm not finished.The breakfast is from six thirty.”
I have visit german for more than ten times this Several years. This is my first time heard someone said “stop.”To the clients. That's very rude behavior. And is Unacceptable.It's 2023 now,Whatever the race 、the skin colour people are. As a client, As a person.they should be well treated.After 17 hours flight to German.I think anyone who gave others a terrible feeling Should feel shamed. (the other guy and girl Who also Working at the front desk In the morning and afternoon.They are very kind and polite.)
这是一件非常时尚漂亮的酒店。但是有点可怕的是前台一位老年女性戴着眼镜,眼睛一直向下看。按要求我们给了护照后,她说我不可能在同时间给你们两个办入住。你们必须一个一个的来,不过我们这个订单是两个人一起订的。当时我们以为太就是这样。也没在意就在旁边等。当我们拿了房卡,认为一切都结束了,走向电梯,她突然跑出来说:“停!我还没有说完。”我们以为发生了什么事,然后她说早餐是从6:30~10点。我们还没有见过这么没有礼貌的人,没有酒店的服务人员向我们说“停止stop”自始至终他眼睛向下看,极其没有礼貌。我不知道是因为种族问题还是因为她经历了什么不好的事情。但是我不认为任何人有权这么粗鲁没礼貌的别对待别人。她的行为令这间干净漂亮的酒店蒙羞。
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