Novotel Muenchen City Arnulfpark

Great hotel Very clean Great staff Great location also ……….

I traveled between Munich and Berlin in two weeks. The previous week I stayed in another nearby hotel. In Berlin, I also stayed at the Novotel. The space inside was large and the facilities in the room were sufficient (including separate bathroom and toilet, extra sink, refrigerator and microwave), when returning to Munich from Berlin, I still choose Novotel. However, my reservation on the platform was for two adults and one child. When I arrived at the hotel, the information provided by the hotel was for two adults only, so the hotel made temporary adjustments. The room I got was a regular room in the side room plus a sofa bed (although it met the conditions for booking at that time). The room was small and the facilities inside were only a small refrigerator. The sofa bed was temporarily made. Although they helped to add supplies, you still had to ask for cups from the counter. During the check-in process, the receptionist asked me to register my credit card. I felt very confused. The receptionist told me that some regulations were Bayan's regulations, but there were no such regulations in another hotel the week before. It feels very contradictory. Compared with the experience of staying in other hotels in the past two weeks, this stay is not satisfactory.

It was good