Leonardo Royal Hotel Munich recensioner

Svar från boendet: Dear Lau Pak Sun,thank you for your positive review and your stay with us.We are pleased that you enjoyed it and hope to be your host again next time in Munich.Kind regards – Ulrike Bödcher/ Reputation Manager

Svar från boendet: Dear Guest User,thank you very much for your visit and your feedback here for us.We are pleased to read that you were satisfied with the most of our performances and we hope we can welcome you again in the future.Best regards - Ulrike Bödcher/ Reputation Manager

Svar från boendet: Dear Guest User,thank you very much for your visit and for taking the time to provide feedback.We are pleased to see your reviews about the location and our tea and regret your impression of the wifi and the fitness room all the more. We have taken note of this. Please visit us nevertheless again in the future, we look forward to welcome you.Kind regards – Ulrike Bödcher/ Reputation Manager

Svar från boendet: Dear Mimie,thank you for your positive review and for taking the time to share your experience. We are very pleased that you were completely satisfied with your stay with us and that you appreciated the comfort and cleanliness of your room, the location and the friendliness of our staff.We always strive to offer our guests a pleasant and relaxing stay and it is always encouraging to hear that this is appreciated. We look forward to welcoming you again on your next stay in Munich.With best regards - Ulrike Bödcher/ Reputation Manager

Svar från boendet: Dear guest user,thank you very much for your visit and your feedback here for us.We are pleased to read that you were satisfied with our overall performance and we hope we can welcome you again in the future.Best regards - Ulrike Bödcher/ Reputation Manager

Svar från boendet: Dear anonymous guest,thank you very much for your visit and for taking the time to provide feedback.We regret the mentiond impression about our restaurant staff very much. Unfortunately we are not able to reconstruct any situations or time frames as you write anonymous. If there was any not guest oriented behavior from parts of our team we apologize for this. But we ensure that our team - owning alone 24 different nationalities, including some Asian ones - has no racist views to our guests. They all try to give theire best to host each guest on the same way and to make him and her satisfied, this is why we all work in the hospitality. We with you all the best for your future journeys.Kind regards – Ulrike Bödcher/ Reputation Manager

Svar från boendet: Dear Aliuta, thank you very much for your visit and we are glad to see your valuations at this point. We hope we can welcome you soon again in the future.Best regards – Ulrike Bödcher/ Reputation Manager

Svar från boendet: Dear Guest user,Thank you for welcoming you and for taking the time to give us feedback.We regret your negative overall impression due to the type of armchair in your room. Unfortunately, we do not have any personal information about you in order to be able to view the booking details, but in fact we really do need the triple rooms for 3 people. In terms of rates, you have not suffered any disadvantage, the rate depends on the number of people occupying the room.Please visit us nevertheless again in the future, we look forward to seeing you.Kind regards – Ulrike Bödcher/ Reputation Manager

Svar från boendet: Dear guest,thank you for sharing your experiences with us. We apprecite your positve review about our facilities and the location very much and would be delighted to welcome you back again on your next trip to Munich.Best regards – Ulrike Bödcher/ Reputation Manager

Svar från boendet: Dear guest user, we regret that you were not able to feel completely comfortable in our hotel. You listed the different nationalities of some of our team as a main personal reason. Unfortunately, we cannot accept this. As a service company, we welcome guests of all nationalities and are just as happy to have hard-working and guest-oriented employees from all over the world.We wish you all the best for your future travels.Best regards - Ulrike Bödcher/ Reputation Manager

Svar från boendet: Dear Runhebz,thank you very much for your visit and your feedback here for us.We are pleased to read that you were satisfied with our overall performance and we hope we can welcome you again in the future.Best regards - Ulrike Bödcher/ Reputation Manager

Svar från boendet: Dear Guest user,thank you for your great review and your stay with us.It is nice to see that we were able to contribute to a pleasant time in Munich and hope you will visit us again soon.Kind regards - Ulrike Bödcher/ Reputation Manager

Svar från boendet: Dear guest user,thank you very much for your visit and your feedback here for us.We are pleased to read that you were satisfied with our overall performance and we hope we can welcome you again in the future.Best regards - Ulrike Bödcher/ Reputation Manager

Svar från boendet: Dear guest user,thank you for taking the time to share your impressions with us. We are pleased to hear that you appreciate our extensive breakfast and the location of our hotel near the park.Regarding your comments on the lighting, we always strive to create a feel-good atmosphere for our guests and regret that the lighting did not meet your expectations.Regarding your experience at reception, it is our highest priority to provide excellent service to all our guests. Discrimination of any kind is absolutely unacceptable and goes against our company philosophy. If you have gained the impression that this was not the case, we sincerely apologize. We hope that you will still give us another chance and that we can welcome you back to the Leonardo Royal Munich during your next stay in Munich. Yours sincerely,Ulrike Bödcher / Reputation Manager