Joali Maldives

除了潛艇和水飛很暈，一切都很美好！

I like everything about joali and i love the people here The hotel that I will describe to you is the most beautiful hotel in the world. as it provides visitors with services that are not provided in any other hotel in the world, which led to its popularity. Among the services it provides, there is a gym inside it, a swimming pool, restaurants, hair care salons, and all the other features that the visitor would like.

Luxury water villa was unbelievable. Beautiful design, superlative comfort, overlooking the clearest and bluest water. Snorkelling right outside, plentiful fish and even some live coral. The best butler service (Jadugar) from Thithi - responsive, sweet, efficient and a wonderful cameraman! Excellent restaurants with varied cuisines. All in all a fantastic resort!

The staff are very friendly and helpful. The hotel is beautiful everywhere, incloud the beach and the villa。Restaurants are good, especially Japanese. Our housekeeper Mohamed Sameen was very helpful in arranging our entire holiday schedule on the island and the service was quick and attentive.

Best holiday in life. Visited here with my husband for a honeymoon trip. I was recommended by a travel agency in South Korea but was doubtful about spending my holiday here since there werent many reviews. However my experience at Joali far exceeded my expectations. Staff were more than friendly. They were personal and stayed super attentive to our needs. Our butler, Yaante, was espeically very considerate, punctual, and caring. There are many other world-renowned resorts in Maldives. But I would def. recommend Joali to my friends and family for the amazing staff and service. It is not just about wonderful facilities/nice pool and upscale restaurants that make a vacation resort special. It is that subtle difference in feeling that we are being treated as individuals, not just as passing customers and Joali seems to be providing that.

I am writing to express my deep disappointment with the reservation experience at Joali Maldives. Having booked stays at both Joali Maldives and Joali Being directly through the hotel, I had expected to receive the best available rates and exclusive benefits. Unfortunately, I later discovered that a third party tour agency was offering significantly better package which including complimentary inter-resort transfers and substantial seaplane transfer discounts that were not extended to direct bookers like myself. When I raised these concerns, I was told that the promotions had been introduced after my booking and were available only through selected key travel partners. Not only was my direct booking over USD 3,700 more expensive than the partner package, but the only advice I received was to cancel and rebook through the partner if I wished to secure a better deal. It was disheartening that the reservation team made no attempt to match the rate or extend any gesture of goodwill. The indifference left me feeling as though I was not valued as a guest perhaps even dismissed as unworthy of further effort. Further adding to my frustration, I was informed that a new special rate had been introduced after my booking. When I requested a detailed comparison between my existing reservation, the travel partner’s package, and the newly introduced special rate, the response I received was perfunctory at best. I was merely referred to the hotel website, without any personalized breakdown or assistance. This level of service is not what one associates with a luxury resort. If this is the experience before arrival, it raises concerns about the level of care and attention guests might receive on property. As a result of this disappointing experience, I chose to cancel my bookings with Joali and rebook with Cheval Blanc Randheli. From the very first interaction with their reservations team through to our actual stay, every touchpoint at Cheval Blanc exceeded expectations. Their commitment to clear, thoughtful communication and genuine guest care reassured us that we had made the right decision. Luxury hospitality should be defined by exemplary service, not just branding, accolades, or curated media narratives. Joali’s positioning as the Maldives’ first art-immersive and well-being-focused resort may be unique, but such distinctions are meaningless if fundamental guest expectations are not met.