545ClaireB545
13 juli 2024
We stayed here as a family of 5 and enjoyed our stay. We stayed in a family room which had a main room with a double bed and 2 sofa beds. There was a small room next to the bathroom with another sofa bed too. There was a fridge and tv with English channels which was a bonus. We didn’t pay extra for tv or air conditioning but paid 17 euros for safe and got 5 back when we returned the key. The food was really good, we stayed bed and breakfast and paid the 70 euros most nights to eat at the hotel for dinner (this doesn’t include drinks). They class over 12s as adults so we paid for 3 adults and 2 kids for dinner. It is a 10 minute walk to any restaurants which there is only a handful of so we were glad the food was nice in the hotel. There is a snack bar at the main and adult pool also. We only used the main one and it was great, prices were really good and portions were massive. They served pizza, hotdogs, chips, burgers, baguettes and sandwiches with a few other things. The hotel is nice but I wouldn’t class it as a four star hotel due to needing rooms and features upgrading and cleanliness improved around the pools (loungers need cleaning and weren’t cleaned at all while we stayed here). We had a few issues that were eventually sorted but required asking reception over and over again to sort them out. This was really annoying as we couldn’t just relax. The bed was so uncomfortable, an old one with springs digging into us. We complained over several days but Reception didn’t believe us until we made them come check it and it was then changed to a nice comfy mattress. There was also issues with the shower constantly flooding the bathroom and the balcony wouldn’t lock. They tried to fix this but it would just keep opening on the opposite side to the lock and we had to keep trying to jam this side locked every time we opened the balcony doors. The entertainment staff were excellent and made all the children feel involved no matter what age they were. They worked really hard every day and all the kids loved them. There was a mini disco on most nights, water slide one day in pool (free), trampolines every night (6 euros), inflatable water balls one day (10 euros), water polo and water aerobics. We didn’t use it but there was also a kids club and T-shirt painting on each day. Each night there was also bingo and a show on at about 10pm. I can imagine this being really noisy if your room is facing the pool as we could hear it quite loud facing the lake. Soundproofing isn’t the best but we were right at the lifts so might have been the cause. Cleanliness in the rooms was excellent, our room was cleaned every day and left really clean. Toilets around the hotel were also really clean too. There is an on-site supermarket which was ideal and it was cheaper than the closest spar. There is a mini arcade, gym and games room (cost 8 euros for one hour). Overall a nice hotel in a built up area of Majorca. Close to the beach but not much to do outside t
Översätt