AluaSun Continental Park Hotel & Apartments

Absolutely beautiful hotel right near beach and shops everyone so friendly , the food was amazing and Andrea who provided activities for the children was so good with the children … all my children have additional needs and she managed to entertain them all day would definitely go back again

This ‘All Inclusive’ holiday at Alua Sun Continental did not feel as all inclusive as I would have liked. It all began as we checked in, there is a safe in your room the receptionist told us but you will need to pay €3 per day to use it plus €5 for the key to enable the safe to function. Get out of here! I’ve checked into the scabbiest of hotels in the **** end of China and been able to use the safe that is already installed in the room but on my ‘all inclusive’ holiday I had to pay for use of a safe! Next came the towel saga. I don’t know about you but on an all inclusive holiday I expect to be able to get a towel from the pool side and throw it in a basket to be washed at the end of the day. Oh no, not on this ‘all inclusive’ Here you have to leave a deposit of €10 per towel and pay a fee of €1 every time you want the towel changed. Also, at reception, we were informed of the cup policy. €1 is payable for a small token which can be exchanged for a plastic cup in which all your drinks will be served until 6pm. After 6pm the hotel serve drinks in glasses but only Cava is served in a wine glass. Flat wine of any colour comes in a tumbler. Call me old fashioned but personally I like to drink wine from a wine glass. The buffet leaves a lot to be desired. Most of the food is at best tepid, in some cases cold. There is a variety of food but most of it is pretty standard ‘buffet’ fare. Some nights are themed, Chinese, Mexican etc. The pool is a good size with a separate shallow space for toddlers. There is always space in the pool because it is freezing 🥶 . The pool loungers are plentiful and we never had a problem finding one free at any time of the day, problem is they are quite uncomfortable and of course many people are lounging with no towel as they have refused to pay the €10 deposit 😂. I did however enjoy watching the daily exercise classes and daily water polo matches. The entertainment crew also offered table tennis or darts every afternoon hanging out medals and wine to the winners! If you are booking here I hope you don’t enjoy an early morning swim as the pool does not open until 10am and closes promptly at 6pm so bar staff can hand out glasses instead of plastic cups…..see what they did there 😆. Whilst talking of drinks avoid the cocktails. They are pre made and pulled from a pump behind the bar. I’m not sure that they contain any alcohol and are sweet and sickly, taste suitable for a kids party. Also avoid Alina, the look on her face tells you how much she enjoys her work. She served me half a glass of Cava at a time and believe me there’s not much in a whole glass. Alina find another job as this one clearly brings you no joy at all! I didn’t appreciate the eye rolling when I requested sparkling water 🤷🏻‍♀️. Talking of water there is no bottled water supplied in the room. Did I say this was all inclusive? If you want bottled water you can buy it yourself from the shop next door or get yourself a glass at bed time from the self serve

Overall, we enjoyed our stay here for 10 days. The hotel itself was very nice and kept very clean and tidy. The staff were excellent (shoutout to the entertainment team - they were brilliant). However, the quality of the food, especially at dinner was very disappointing and NOT 4 star. We were all inclusive but after the first 2 nights at dinner, ended up going out for dinner every night.

Over all, very good Food lukewarm and repetitive Rooms very comfortable , entertainment excellent No fights for sun beds, plenty for all Good location, easy access to other locations ,bus services incredible Would have liked to have seen a rep , there was no meeting to inform us of local trips etc Altogether a very pleasant experience though

The hotel is okay, but it just was not at the same standard as other 4* and other Alua Branded hotels we have stayed at so that made it a little disappointing. We had an apartment which was quite spacious and had a nice sized balcony. It was clean but there were cockroaches living in the drains so we had to cover them to stop them coming out and running round the bathroom. The food was quite good and had a nice variety but it could have been hotter most of the time. The pool bar puts out advertisement boards with snacks/ice cream but they don’t actually have any of it, they only have 1 type of ice cream bar. The entertainment was a bit repetitive. I will say, Nigel, Mr Entertainment was fantastic but they followed him the next night with another singer singing the same songs. 2 nights a week are just 1 game bingo as the entertainment. The hotel also don’t enforce the no smoking areas and all of the entertainment is outside so you are surrounded by smoke all the time which isn’t the nicest. Overall it wasn’t a bad holiday but I wouldn’t return to this hotel.

Will definitely come back 🥰.very clean and tidy,staff so friendly and helpful.we are in the apartments ,very spacious,and clean.beds are so comfy,even the sofa bed. Plenty of room.big patio.food is good Plenty of variety and I'm fussy.pool is clean and gardens and surrounding immaculate, entertainment has been great so far,the entertainment staff are 👏. Don't listen to others "it's in a back street etc" yes it's on a small street but you wouldn't knw,theyres a security gate you can go in and out of straight to the shops,which they're are lots of ,about 5min walk to the beach.the chemist and doctors are about 5/10min walk . They don't allow sunbed wars ,if u leave your things and towels the lifeguard will be timing you so if your gone too long they will be removed.(great idea) makes it fair. The sun loungers and parasols all look new very comfy.everything is cleaned and hosed down every morning. All the staff work so hard hats off to them .alcudia and can picfort aren't far ,plenty of buses but they do get packed.taxi is about £8 euros per book if u can.you can hire theyre towels for the pool,and beach from reception at £3euros a day ,I think not 100%on that price. All in all having a great time and stay ,will definitely be back.feel free to ask any questions.