JS Alcudi-Mar

Hotel muy tranquilo y muy bien ubicado, buena limpieza e instalaciones. Viaje Perfecto!!

Nice enough place, staff friendly. Room is as expected. I travelled solo and its possible I got a standard room for 2 people. I paid for a room with a balcony, they probably all have one. I booked 8 months ago and got a room on the second floor overlooking a carpark and reminiscing a back alleyway. As usual, and expected, people 'reserve' sun loungers around the pool, and then seem to go out for the day. Beds are reserved as early as 8am. I spent more than 3 hours by the pool and the'best' 14 beds to the left of me had 14 towels and 4 humans. So 10 people not even there. You can't really sit by the pool as the beds go right up to the pool edge, so you either be selfish like othe people or go to the beach and spend your money there instead. I mentioned this to staff on eeception, she was a good actor. She nodded away, rolled her eyes and gave lots of empathy how bad it was and finally said she would mention ot to the manager. I said they could at least put a sign up but she couldn't have cared less and answered the phone to someone else to end our conversation. The picture of this pool was taken many years ago, the tiles are green above water, the spa/jacuzzi in the pool doesn't work and there's green scum floating on the water. So, manager, when reading this, I did try to give you a chance.

A lovely repeat stay. A top floor room overlooking the pool as well as the mainland Mallorca. From 1st to last the staff really looked after me. Everyone was friendly and courteous. The facilities available at the hotel are all 1st class. They have a really good thing going here and long may it continue. I am already planning a return trip for the future.