Mar Hotels Playa de Muro Suites

Nice clean hotel but out of the way of hustle and bustle. The rooms are quite big with double sinks and fridge / microwave. The swim up rooms are great with private beds and is sun trap. The pool is freezing though ! Staff lucky apart from one guy behind the bar that refused to serve me drinks without alcohol .. said I couldn’t have a mojito unless I had room I explained I don’t drink alcohol to which I ended up arguing with the manager to explain they can’t force alcohol on people and after that I was allowed mojito with no alcohol. Shouldn’t have been an issue in my eyes as was saving them money not having the rum! Food was ok not much option and every night was pork. Got a bit repetitive but always pizza / pasta / chips. Again deserts not much option but always had ice cream. The walk to the beach is around 10 mins over the room. The beach is beautiful and sea is crystal clear. You do get mithered with lucky lucky men and for massages down there. There is a market in old town Alcudia which is a big market and good prices also the harbour is a lovely place to visit. We walked it and was 1 and half hours or €15 in a taxi. Cocktails are inclusive in the all inclusive which is good as usually there not. Good selection of drinks and the pop is fizzy! Most all inclusive it’s flat and warm but the fizzy pop Coca Cola ect was cold and fizzy. Towels are €10 to hire. Entertainment wasn’t for us. Kids club 8.30 for half hour then 1 act a night. The bingo was horrendous couldn’t understand the entertainer doing it. You got a free ticket and had to use cocktail sticks to punch out your numbers. The magician was good but entertainment finished by 10.30pm latest. No music around the pools was very quiet. Also a lot of mixed nationalities at this hotel compared to others we have stayed at. Transfer from airport is around 40 mins not 2 hours like it states on the paperwork. We had a night flight so had to be out of the room at 12 as no option to stay in it but after asking we were given a room to get showered and changed before the flight which is good. You can not smoke even vape around the pools the hotel is non smoking unless you have a swim up room ash trays are provided even though we didn’t smoke my partner uses a ecig and had to go outside of the hotel main entrance to use it. Good for me bad for him .

What a lovely hotel with lovely staff. Originally we were disappointed as no air-conditioning in the rooms as they see it as winter and to cold. I spoke to the reception and the lovely hotel experience staff managed to get us a portable air con unit which was fine. The rooms are a great size we had a suite with a double room and double sofa bed. It had shower with separate toilet and also double sink in one room. And the main room a toilet. The WiFi worked well in the room and we had a huge balcony. The pool was lovely size and there was a separate kids pool area so meant the pool we used was quite. AI was worth every penny! All staff were kind and polite, crisps, ice lollies and cookies all day. They also make nugget/burgers and chips in the kids area. The actual meals had no kids area, which was a bit of a disappointment however, my boy has nut and dairy allergy and they tried so hard to accommodate him. The lady in the restaurant who's name I wish I could remember was awesome. I think Patricia. Finally Wilber the entertainment manager and his team were first class!!!!! All in all great holiday with fab staff willing to go the extra mile to help everyone, which made our holiday.

Great hotel, clean and perfect for families. The location is great, close to the beach and bars and restaurants close by if you fancy a walk. The animation team and bar staff work incredibly hard. On the first day the weather wasn’t too great but the animation team reached out to play football with my sons which really made their day. The kids enjoyed playing bingo by the pool and the choice of two pools for the kids gave us a change of scenery through out the day. The food is really good and there is always something to eat at meal times. I would like to say thank you to the animation team, Whal, Sara, Nerea and Raul who made the days for my sons even when the weather wasn’t great. Thank you to Tamara and Dani who serve amazing cocktails and always with a smile. Good that the cocktails are always made fresh to order. Great service and great hotel. One opportunity would be to put more pizza out at food times as this was always popular with kids and adults and sometimes led to big queues but that is only one thing I thought could be improved.