Hampton Inn & Suites Murray

It is our number one pick when making college visits to Murray State. Super close to the campus, dining options, shopping, and activities. Staff is friendly, especially the wonderful breakfast lady. She remembers us every time we visit!! I gave our recent visit a 4 because we were told they don’t like staff changing the televisions in the common area. It rained our entire stay and we wanted to get out of our room to visit with family, play cards and watch basketball. No one was using the area at the time. We had a great stay, but was floored by that rule!

Hotel is clean and quiet. The breakfast was great and the staff are very friendly.

The property itself is nice and it’s located right beside Walmart within walking distance, BUT our issue was there was no hot water in our room and the cold water had really low water pressure. For $200 a night that really is no good. I tried to call front desk multiple times about it and the phone didn’t work.

The hotel and staff were great as always. A winter storm was arriving and we had to leave a day early. The property was willing to refund our money for the unused night even though they did not have to. Will definitely stay here again when I am in the area

Uncomfortable mattress It was one of the most uncomfortable mattresses I've ever slept on. I had to sleep on three pillows in order to get any sleep.

Nice but All was fine however even though I went through a third party for reservation, I was unaware of a what I believe is an excessively high non-refundable pet fee. Love Hampton Inns but pet fee needs to be more reasonable.