Best Western Seepark Hotel Murten

I recently stayed at Seapark Hotel in Murten and had a rather mixed experience. While there were some positive aspects, there were also several disappointing factors that affected my overall stay. On the positive side, I was quite pleased with the efficient air conditioning system in the room. It provided much-needed relief during the hot days. Additionally, I found the family running the hotel to be friendly and welcoming, including their lovely children who added a warm touch to the atmosphere. However, there were several significant issues that marred my stay. Firstly, I arrived at the hotel after approximately 7:00 pm, only to find that the reception was unattended. This meant there was no one available to assist with the check-in process, leaving me feeling quite frustrated and lost. Furthermore, the lack of a bar or restaurant on the premises was a major drawback. This meant that aside from breakfast, there were no food or drink options available at the hotel. Speaking of breakfast, I found it to be quite disappointing. The selection was limited, and there was a notable absence of cooked items, which is certainly not 4*. I had booked a Queen room but was allocated a twin room instead. This was quite inconvenient, as it did not align with my reservation and I couldn't sleep a wink . There was no water provided in the rooms, which I believe is a basic necessity that should not be overlooked and a major issue when the hotel is unmanned after 7pm and no bar restaurant open. There isnt even a vending machine. Ive been to better 1* BnB's

Januar 24, geschäftlich: Enttäuscht! Nur der Eingangsbereich ist 4-Stern, der Rest eher 2-Stern Hotel.. Die Rezeption (elektronische, Bildschirm mit Webcam) ist der Horror! (Stichwort: Buchung vermasselt, ungefragtes downgrade, unhöflich). Die Zimmer sind okay eingerichtet, aber die Klimaanlage ist schrecklich laut! (wie ein Zug einfährt, erschreckend lautes Klopfen) Es ist kein Restaurant vorhanden. Hygiene von einem 2-Stern Hotel.. Nie wieder!

Ein Wort mit x, dass war wohl nix. Keine Ahnung wo die 4 Sterne herkommen…. Da passt irgendwie gar nichts. Kühl, ungemütlich, kein Service vorhanden oder nur das nötigste… Definitiv zu teuer auch wenn der Weg zum See und ins Städchen kurz ist.