The Platinum Hotel

This visit was supposed to be a trip for our anniversary & valentine's day. When we arrived at the hotel; * No towels in the room and when you ask they say hand towels are not available i give you 2 big ones, use them (we are 2 in the room) * No sleepers (out of stock) so after a shower you need to wear your shoes to roam around. * The phone in the room is not working so you cannot call reception to ask for missing services or room service or for anything else. * The view is not making you feel like you're having a vacation (pictures attached). The windows are not opening and there is no balcony * The furniture is old and broken. * This was a room called sea view A total disappointment!

Dishonest hotel staff - booked a Presidential Suite but gave us a normal room instead. Upon clarification, they mentioned excuses like AC not working. Following after, they gave us a Presidential Suite, with choked bathtub, choked drain, choked sink. Seems like we were blinded by the 'good' reviews which are undoubtedly fake. Trip.com support tried reaching out to them but they did not respond. If you value your sanity, do not book the hotel. Management is conniving, room is incredibly dirty. There is mold present in the room, hair balls, sunflower seeds and stains EVERYWHERE.

The hotel is in very good location with convenient surroundings, like the Turkish canteen and shops. The staffs in hotel are very nice. Thuraiya helps us with ordering Omantaxi due to our phones does not work.

Amazing places close to everything But have problem there is only 8 parking for the whole Parking not free in this area Internet not connected so u need your data there is no wifi

Great stay.. 😍

Good stay in muscat. Beautiful swimming pool on rooftop. Close by many restaurants and shops. Parking is easy.