San Marco Hotel and Villas

訂這家飯店是因為隔壁baba訂的房間空調是壞的 之前又沒電力 交通也不方便 就直接往上訂了隔壁的這家聖馬可。 酒店設計蠻出色 但服務不太貼心 特別在泳池附近不見了眼鏡 問了前台 泳池吧的員工 一聽到不見了東西 立刻就說什麼也不知道。 「拜託 我只是需要你們幫忙配合找一下 沒說誰是賊」 酒店的職員連問都沒問一句 或是說幫忙找找看 」 蠻失望的。 雖然酒店有shuttle 和泳池 好過隔壁baba 但服務質量需要提升一下 比較五星級飯店的服務理念需要為客人著想一下。

To say my family and I enjoyed the delights of this beautiful place is an epic understatement. The staff were amazing and our daughter made a new friend in Nicoletta who really looked after us. Thanos was always on hand to provide service for the “princesses”. And countless others made our stay unforgettable. Breakfast was a daily joy, my wife enjoyed Prosecco before 9. The buffet was always beautifully presented, and consumed, unrushed by the pool with views overlooking the sea. My mind goes back to those breakfasts with the family. Quality time in a relaxed location with happy memories forever etched. We had dinner at the hotel three times. The food and wine were priced reasonably considering the quality and efforts that had clearly gone into creating this “high end” restaurant. Again, the staff had the balance of distance and interaction perfectly balanced. Thank you all, again! The whole experience was wonderful and is one I hope to repeat again one day.

Be warned ⚠️ the Hotel is very misleading from the photos as most are from the seperate villa zone, that saying it's a delightful setting with a decent location 10mins from Town with a nice complementary shuttle service.. Breakfast : Below average quality , all the hot serving food is cold, staff are inattentive and slow. Lunch : Decent food but in consistent, again staff slow not interested and we had to ask for absolutely every extra and service , ie: placemats, salt, pepper, cheese for pasta, napkins etc Room : Tired 20 years out of date, half the comforts missing from listing, uncomfortable beds and not cleaned well (hair everywhere) In a nutshell for over 300euros a night this hotel was half empty in peak season, there is a reason for this!! IT'S NOT WORTH IT!!