Fairfield Inn Myrtle Beach Broadway at the Beach

The staff and the hotel lived up to the ratings it has recieved. The staff was very accommodating, the grounds, lonby and rooms were well kept. The only thing that could be improved on is the breakfast. But we arrived to breakfast late so that could have been part.of the problem..

Front desk staff very friendly and prompt. Bathroom door placement poor, had to close the door to access shower.

Typical hotel. Standard double bed room with a fridge and decent TV. However, customer service was lacking. I purchased a $5 20 ounce soda, from the front desk. It ended up being a month and a half beyond the expiration date. It was flat. Even though staffing does not have full control of guests, kids did knock on our door and run, in the middle of the night. The worst part? The breakfast was decent, but the staff was not. As I was making my plate, a staff member barked at me, in a very rude manner, about where to put the tongs after I was done. I understand it can be frustrating when a customer does not place the tongs back into the provided tray... But don't get ugly with your customers. Definitely when they have done no wrong. Our two night stay was changed to a one night. I decided to lose the cost of the second night and find a much better hotel. I'm thankful for the Hampton, right at Broadway. If Marriott supports this level of poor customer service, they do not deserve your money. Maybe this employee just had a bad day... But it's impact is everlasting. Marriott did nothing to help resolve the issue. They claimed they would document my issues and work on making things better. So stay at your own risk. Like I said... This could have been a once in a lifetime thing, but it did not set well with us. My small kids were right beside me, as well. Not good...

The property is well kept but it’s old. Appliances looked old. Hotel Is in a location right across from the broadway and kits 7 miles away from Myrtle beach. Good for families.

Overall we enjoyed our stay. It was just little things like some of the building on the inside needs to be repaired. There was a crack in the wall above our shower and loose mirrors hanging off the wall. Our room was very clean though and all of the hotel staff was nice to us. Especially Anita when we went to check out of our room. The ladies in the kitchen were very nice as well. The breakfast was nice but I feel that there could have been some more options. I would stay here again if we went back to Myrtle Beach in the future.

We contacted ******* allowed us to find the best prices at the best places. this hotel was clean and gave a beautiful impression. Wand was so helpful! she moved us so our view was even better than our original assigned room. We felt very fortunate. The breakfast was very good and had everything you could want.